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Uber Turning Off Long Trip Notifications at Philadelphia Airport. Anyone know why?

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momof4
8199 Rider Driver
 Posted 4 years, 3 months ago

Just got a message from Uber that they are turning off long trip notifications at Philadelphia Airport. Their reason is to improve airport experience and follow required procedures. I dont do pick ups at Airport just drop offs. Just curious what drivers think the reason is or is Uber actually being honest? 

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    LG-PA
    810 Driver
     4 years ago  (edited 4 years ago)

    Most likley due to cherry picking. Though I nver picked anyone up at PHL I can imagine drivers sit there for hours just to give a ride to Penss Landing and earn $9.00? so drivers must be sitting there and declining all non 45+min rides. Uber"s logis is probably (since driver is at airport que, that driver must be ready to drive a long ride) thus notifying them is not necessary. I however am guilty of doing something similar at EWR, though I do not ever go to stage lot, if I end up in North Jersey and want to make my way home I put my destination filter on Lyft to PHL (while I am near EWR) and often when too many planes land, Lyft will snatch you off the road vs. stage lot to go grab a passenegr. So I will decline every request until I see a 45+ min plu banner form airport, so I can at least make my way to Princeton area with a passenger driving on turnpike vs. on RT1. On Uber I do not believe they will alert a driver if a ride is 45 min plus on a destination filter, and perhaps make y…

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    Most likley due to cherry picking. Though I nver picked anyone up at PHL I can imagine drivers sit there for hours just to give a ride to Penss Landing and earn $9.00? so drivers must be sitting there and declining all non 45+min rides. Uber"s logis is probably (since driver is at airport que, that driver must be ready to drive a long ride) thus notifying them is not necessary. I however am guilty of doing something similar at EWR, though I do not ever go to stage lot, if I end up in North Jersey and want to make my way home I put my destination filter on Lyft to PHL (while I am near EWR) and often when too many planes land, Lyft will snatch you off the road vs. stage lot to go grab a passenegr. So I will decline every request until I see a 45+ min plu banner form airport, so I can at least make my way to Princeton area with a passenger driving on turnpike vs. on RT1. On Uber I do not believe they will alert a driver if a ride is 45 min plus on a destination filter, and perhaps make you go to stage lot in EWR so I do not use Uber for destination at EWR. Uber can afford to hide long trip banner in PHL as there are more drivers in PHL airport to handle demand of landing flights than EWR and not as much strain from passengers outside PHL = more drivers in stage lot then needed to handle arrivals.

    EWR handles

    43,393,161 passengers annually, so if we divide that by 12 to represent a month [3.6 million], then by 2 if we are to assume endplaned and deplaned numbers of passengers is same we get 1.8 million arrivals per month of 60,3k per day

    PHL handles

    29,585,754 passengers annually, so if we divide that by 12 to represent a month [2.4 million], then by 2 if we are to assume endplaned and deplaned numbers of passengers is same we get 1.2 million arrivals per month of 41k per day, still a large number, but remember, drivers in EWR are in extremely high demand in all the nighboring cities in NJ (Union, Newark, Jersey City, West NY, etc) so paired with high volume of arrivals in EWR and strain from neighboring towns, creates a situation where drivers in EWR que may evaporate very quick in comparison with PHL. PHL has an oversaturation of available drivers and other than Philly itself not too much demand form what I can tell so all these drivers compete for a fare, those that waste hours in que naturally want only long rides so must be declining requeast after request causing longer wait times for passenegers

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      momof4
      OP 8199 Rider Driver
       4 years ago  (edited 4 years ago)

      Thank you for detailed answer. Would you think it would be worth it for drivers to go to EWR? Why do you think drivers dont go to EWR instead of sitting at Philly considering its saturated with drivers?  Just curious. I dont mind driving wherever but hesitant on driving in areas I never been. Just feel more comfortable when I have some idea of where I am. I stop accepting request as soon as I see I am going to New Jersey and dont turn back on until I get back to Philly. I know I am losing $ but biggest fear is getting a passenger lost. It's happened to me once. The worst that could happen if I get lost is I would refund $, get 1 star, rider may be annoyed (yell, complain)so really not the end of the world. Most riders are understanding if GPS is not accurate and will help if they know where we were going. Ended up at Parx Saturday. Rider going 5 min away from Buck Rd. I had no issues. A request came in I accepted ended up in Newtown. Two woman at a bar going up around Washington'…

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      Thank you for detailed answer. Would you think it would be worth it for drivers to go to EWR? Why do you think drivers dont go to EWR instead of sitting at Philly considering its saturated with drivers?  Just curious. I dont mind driving wherever but hesitant on driving in areas I never been. Just feel more comfortable when I have some idea of where I am. I stop accepting request as soon as I see I am going to New Jersey and dont turn back on until I get back to Philly. I know I am losing $ but biggest fear is getting a passenger lost. It's happened to me once. The worst that could happen if I get lost is I would refund $, get 1 star, rider may be annoyed (yell, complain)so really not the end of the world. Most riders are understanding if GPS is not accurate and will help if they know where we were going. Ended up at Parx Saturday. Rider going 5 min away from Buck Rd. I had no issues. A request came in I accepted ended up in Newtown. Two woman at a bar going up around Washington's Crossing Rd. and Aqua Duct Rd.  Most roads were 2 lanes, woods on either side, 45mph speed limit, deer & every other form of wildlife everywhere, foggy, (sure you know this) darkness (not a streetlight anywhere), no reflectors on road just pitch black out. It was like a scene right out of a movie where killer jumps out and hacks you to pieces. GPS was working but as we got about a mile away rider gave me directions. She said GPS was taking long route. I leave my GPS where its seen by rider so if lost they can tell me where to go or if we do get lost they know its GPS not me. As we all know some riders think GPS is all knowing and would never make mistake. Lol Sorry for long detailed discription. I figured they may be annoyed that they had to help with directions (as many riders do when GPS isnt accurate) I pulled into neighborhood with huge single homes that you could barely see as again total darkness). Rider handed me 20.00 for a 5 mile ride. As it turned out it was a surged trip with 7.00 long pick up fee. If not for long pick up and surge it would've been a 8.00 ride at best. Five mile ride turned into 45.00 not bad end of night trip.  What I dont get is these huge millon dollar homes had no lights anywhere. The neighborhood in complete darkness. These are rides that make me nervous as I have no clue where I am. I am afraid to get lost with rider in car. I need to get over it as I know I lose trips Sorry about the long post. It was supposed to be a thank you for your post with a question or 2.

      If you dont mind answering I have 2 more questions. What do you think is the best thing to use for GPS (phone, tablet, or buy an actual GPS, someone suggested a Tom Tom)? If I had confidence that GPS navigation would be more accurate I would buy one. I could accept more trips if I knew it would navagate more accurately. Last question, what app do you think works best? Google maps or Waze? I usually have Uber up and Maps. When Uber works its right on point but sometimes its an out right total mess.

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        LG-PA
        810 Driver
         4 years ago

        Hi,

        I use Waze exclusively.

        i went out on Sunday for 12 hours (12:30pm - 12:15am) made 6 rides. Yes that is all I made.

        $274.00 trip earnings and that is only with a single passenger tipping me $5.00. Other 5 turned out to be cheap asses.

        My acceptance rate is 3%, as I decline all pool, shared and non 45 min rides ;)

        normally by Sunday I can hit 20 rides and get my $32 Lyft bonus

        i only work Friday after work and Sunday if my kids do not have any activities.

        my target is $500 in those two days, it is doable.

        i prefer long rides as they typically involve highways which means I do not use nearly as much gas. Airport rides typically result in tips, yesterday i was not so lucky. 

        The reason Philly drivers do not want to try NJ is because nobody wants to drive empty into unknown and NJ rates are lower per mile. I had one 45 min ride in philly yesterday, a young girl on 30 mike ride from North whales to Lincoln financial for game, took me 1 hour and 20 because of traffic. In N…

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        Hi,

        I use Waze exclusively.

        i went out on Sunday for 12 hours (12:30pm - 12:15am) made 6 rides. Yes that is all I made.

        $274.00 trip earnings and that is only with a single passenger tipping me $5.00. Other 5 turned out to be cheap asses.

        My acceptance rate is 3%, as I decline all pool, shared and non 45 min rides ;)

        normally by Sunday I can hit 20 rides and get my $32 Lyft bonus

        i only work Friday after work and Sunday if my kids do not have any activities.

        my target is $500 in those two days, it is doable.

        i prefer long rides as they typically involve highways which means I do not use nearly as much gas. Airport rides typically result in tips, yesterday i was not so lucky. 

        The reason Philly drivers do not want to try NJ is because nobody wants to drive empty into unknown and NJ rates are lower per mile. I had one 45 min ride in philly yesterday, a young girl on 30 mike ride from North whales to Lincoln financial for game, took me 1 hour and 20 because of traffic. In NJ in turnpike I can fly 75 mph and make more money.

        people are afraid of change;)

        You can email me [email protected]

        will be glad to share some ideas as they pertain to lower bucks since we both work in this market

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      drivewithnancy
      3
       3 years ago

      Drivewithnancy 


      Gmail 

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    drivewithnancy
    3
     3 years ago

    What an awesome response!!! I am having major issues with Lyft. Making no money at airport. If I decline a ride at airport it puts me back into a queue and I wait another hour. How can I be close to PHL I come from Delaware; but get rides outside airport? I also am not aware how to do drop offs.  Can you PLEASE email me?!? 


    I would Feat appreciate your assistance !!

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      momof4
      OP 8199 Rider Driver
       3 years ago

      Hi  Nancy. I would be happy to answer any questions you may have. You can email me at [email protected] Once you email me I will give you my personal email address. 

      Monica (aka momof4)