RIDEGURU
Let me set the background for you not busy, pouring out, chilly, area full of Ubers as 8 in 1 mile are showing on rider app. Request comes up 12 min away premium pick up possible. Look closer its pool, rider rating 4.5 (not seen that low in my time ever). Obviously I decline no way am I accepting. Two min. go by pool ride request 4.5 rating 15 min. away, 3 more min go by pool request 20 min. away 4.5 rating. No one will pick this rider up.Not only did it go through all those drivers available but went back to me 3X. Finally some pay back to riders who treat drivers like crap! No one will pick this person up. Would love to know how long it took them to get driver to accept.. Probably a new driver picks him/her up and they say " i dont understand I couldnt get anyone to take my request" dont be a D Bag and treat people nice and maybe that wouldnt happen. It just felt good to finally see this happen. Uber wont have to deactivate, drivers are sticking together not tolerating bad behavior on crappy pool rides. Although person shoukd be deactivated with that rating.
My happiness was short lived though. Now that I cant see my cancel or acceptance rate( although i dont think its that bad) think I am on some kind of time out or punishment. Not sure if its from that or from the class action suit I got 123.45 from a few days ago. Friday night averaged 38.50 an hr. had a long trip and a few good cash tips. Saturday and Sunday night awful. I have to laugh 12 trips Sat. 7 were under 5.00 3 were 10.00 (2 pools) 2 were 13.00 surged lol saved by tips, tonight its too embarrassing to post. Lets just say if it wasnt for tips I wouldve averaged 6.00 per hr. Last 2 nights have all been pool or short X trips.
Comments
Seen the lowest rider rating yet. Accidentally accepted ride request as I was texting. Needless to say I cancelled. I was not taking any chances on a 4.40 rating.
"Premium Pickup Possible" is code for bad. I fell for it once.
If it's a surge with long pick up fee I take it. I've taken 3 surged rides with long pickup fee. Not only did I get surge but pickup fee wasnt bad. One was 20 min pick up got 7.90, 12 min got 6.45, and 10 min was 5.45 just for the long pick up.
Yes it is. Unless its a nice surge. Oh wait Uber lowered the surge amount. I wouldve loved to been standing next to the rider who ordered pool with the 4.5 that no driver would go pick up. Hopefully as they watched a bunch of other riders getting picked up in a few min at same location. Priceless
I guess I don't know anything about what drivers go through. what do you mean tahey got rid of the surge? Sorry I don't drive, so I have no idea.
If you are in a busy area and there are not many drivers they increase prices (surge) to bring drivers to the area. Drivers make more money sometimes really good money. They still surge just not as good as it used to be. Suppy and demand. Although I always got pinged with long pick ups that were out of surge area so I dont miss what I rearely had:)
Yeah I know what a surge is, but I wasn’t sure what it meant by no more surge. Just smaller amounts and multipliers?
Sorry I misunderstood. I didnt mean to post it the way I did its confusing. I will fix it. Yes, surge amount is lower. The heat map comes up with an amount. Starts at 1.25 the most Ive seen here in Philly is 8.75 (only once) 2.00 to 5.00 seems to be the average. Basically whatever the amount is you get it added to your trip The only good thing is if we get to surged area but receive no trips you will get that on your next trip. Regardless if there is a surge or not as long as you dont go off app or decline a ride. Unfortunately if a 10 min away pool wuth rider rating at 4.6 comes in you cant decline or you lose the surge. As you drive into surged area not only is heat map there but at bottom of screen it says what your minumum surge amount is as you travel into other streets it clumbs. I drive into streets that has the highest amount and wait. Once heat map disappears I can go wherever to get my next ride as that will be surged.
No no. Thank you for the details and clarification! You know your stuff!
That’s interesting how the surge sticks with you. Not sure why such a rule exist, but hey why not. Keeps the drivers happy, I bet.
This is just a guess. I know you get most of it just thought I would share my 2 cents on why it may exists :) The reason for surge is demand is high as you know. Drivers would head to the surged area only to get there and it was over or you got there waited for a ride and didnt get one. As riders figured surge out they wouldnt request rides until prices came down (surge dont last long unless really busy 5/10 min). Everytime I was in surged area I would get pings for long pick ups out of surged area. I got few surged rides. With new surge if driver just makes it to the area surge stops within a min or 2 driver at least gets 1 ride with surged rates. Basically driver gets some compensation for travelling to that area.
Tonight I got off I 95. Headed to get gas noticed the area which I was headed to surged. Once I got to gas station surge was 1.25. As I headed up road I watched my app it started with 1.75 then 2.00, then 3 00 and so on until I got to busiest area with h…
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This is just a guess. I know you get most of it just thought I would share my 2 cents on why it may exists :) The reason for surge is demand is high as you know. Drivers would head to the surged area only to get there and it was over or you got there waited for a ride and didnt get one. As riders figured surge out they wouldnt request rides until prices came down (surge dont last long unless really busy 5/10 min). Everytime I was in surged area I would get pings for long pick ups out of surged area. I got few surged rides. With new surge if driver just makes it to the area surge stops within a min or 2 driver at least gets 1 ride with surged rates. Basically driver gets some compensation for travelling to that area.
Tonight I got off I 95. Headed to get gas noticed the area which I was headed to surged. Once I got to gas station surge was 1.25. As I headed up road I watched my app it started with 1.75 then 2.00, then 3 00 and so on until I got to busiest area with highest surge. It was locked in so I pulled over and waited. Surge was over. Within 3 min got ping and got 8.25 surge. Old surge I wouldve driven there only to have surge end and get nothing. You just wasted time and maybe drove to area that you didnt want to be in or was now slow. At least now you get a surged ride
Short guess:
To give drivers something on new app that they advertised as "we listened to drivers" drivers helped with app" make it seem they actually care about drivers. Lol
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That's neat that the surge kept creeping up, and you were able to keep it. (So you got a 8.25X surge? Wow.)
I wonder what it's like from the eyes of a customer though. One can be in an area where there is no surge, but depending on where the driver came from he can be dinged with inflated prices.
Also, does the surge earned by the driver stick forever? It must not. A customer shouldn't be dinged with a surge from an hour ago when the roads were busy. So many questions.
I was wondering about that also. Next time I will look at the ride after the surge. See if rider pays or Uber takes loss. On the map you can see the amt. the closer you get to where the 8.25 (or whatever the amt. is) it keeps creeping up. It shows you the changes of surge amt. under the words "finding trips". I started at Knights & Frankford as I travelled it started saying minimum surge 1.25 (as I travel closer to that 8.25 it just keeps going up) 2.50 etc. I hit knights and fairdale 8.25 popped up. At that point I pulled over & sat. I did get a ride quickly. The other time I seen 3.25 going up Grant hit frankford by time I got to Knights surge was over. My next ride I did get surged amt. even though heat map was gone for 5 min. It is good but now "chasing surge" is what you end up doing :) I had no traffic on Knights Saturday night but I had to do 45 mph to get up to 8.25. It sticks with you until you get your next ride as long as you dont cancel or turn app off.…
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I was wondering about that also. Next time I will look at the ride after the surge. See if rider pays or Uber takes loss. On the map you can see the amt. the closer you get to where the 8.25 (or whatever the amt. is) it keeps creeping up. It shows you the changes of surge amt. under the words "finding trips". I started at Knights & Frankford as I travelled it started saying minimum surge 1.25 (as I travel closer to that 8.25 it just keeps going up) 2.50 etc. I hit knights and fairdale 8.25 popped up. At that point I pulled over & sat. I did get a ride quickly. The other time I seen 3.25 going up Grant hit frankford by time I got to Knights surge was over. My next ride I did get surged amt. even though heat map was gone for 5 min. It is good but now "chasing surge" is what you end up doing :) I had no traffic on Knights Saturday night but I had to do 45 mph to get up to 8.25. It sticks with you until you get your next ride as long as you dont cancel or turn app off. So if you wait 15 min for next ride you still get surge. This is only 2 nd time I seen 8.25, average I see up here is 1.25 to 4.50. Other time I seen 8.25 was CC. I just got message from Uber about the Surge and updated times and distance rates. Did you get it? Hope I didnt over explain the surge:) now that I realize you drive :)
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Got it! It reminds me of a video game where you chase the bonus items in a maze. It must be a similar concept. Also, you must mean 8.25 is $8.25. Can’t be a multiplier.
No, I don’t drive. I created a Partners account but I haven’t pulled the trigger yet
Sorry Chris I got you mixed up with someone else I was responding to :). I try to answer back when someone has a question and get mixed up omce in awhile who I am answering😊. I am getting old. Yes, very much like a game. It was kinda fun trying to get to 8.25 lol. No traffic so I could go somewhat faster. I tend to drive fast except when I have rider. You are correct 8.25 is the amount you get for that trip. Multiplier is no more :) I like it better as I rarely ever got a surged ride. Either just missed it or I would get a long pick up ping. I've been able to get more surged rides this way. As always Uber's figured another way to keep drivers on the road longer. If you were done for the night but your next trip is surged obviously you will take thst trip if its a good surge amt. I've only seen 8.25 2x since this started average is 3.50 to 4.50 at least up in my area. Certain areas in Philly are somewhat more but I dont like to drive in thise areas.:)
Sorry Chris I got you mixed up with someone else I was responding to :). I try to answer back when someone has a question and get mixed up omce in awhile who I am answering😊. I am getting old. Yes, very much like a game. It was kinda fun trying to get to 8.25 lol. No traffic so I could go somewhat faster. I tend to drive fast except when I have rider. You are correct 8.25 is the amount you get for that trip. Multiplier is no more :) I like it better as I rarely ever got a surged ride. Either just missed it or I would get a long pick up ping. I've been able to get more surged rides this way. As always Uber's figured another way to keep drivers on the road longer. If you were done for the night but your next trip is surged obviously you will take thst trip if its a good surge amt. I've only seen 8.25 2x since this started average is 3.50 to 4.50 at least up in my area. Certain areas in Philly are somewhat more but I dont like to drive in thise areas.:)
I am not a driver. What does that mean. Is that UberBlack?
I assume that's what gets displayed when you get a ride request?
No. WE have no idea if you're a driver or not when a passenger request arrives. UberBlack is limo service that is available in larger markets and the premium level of service. Uber X is basic, Uber XL will generally seat 6 passengers, Uber Select is premium cars such as Audi, Bmw etc... and Uber Black is limo. There are also some markets with other options such as SUV which is typically an escalade or similar, and in selected markets there are other options such as Infant seat or underage passenger etc...
Sorry. I’m thick headed. What does “Premium Pickup Possible?”
Where does it get displayed and to whom? Drivers?
Long pick up premium possible is displayed to driver when a request comes in for a fare that is say 15 minutes away, but it will only pay the extra pennies after driver drive a threshold distance which maybe 10 minutes, thus the remaining 5 minutes of the trip to get the passenger after driver eats the expense of driving first 10 minutes. The distance varies by market but long pickup premium fees are fairly low.
The pay back is this:
Uber passengers in Australia and New Zealand will get banned from the app if their rating drops below 4 stars
Thats in Australia. They havent mentioned it in US yet :) Be nice if there were some repercussions. We go below 4.6 we are deactivated as a driver. We are replacable. Uber doesnt care how riders treat drivers. Perfect example how rude and obnoxious some riders can be:
Go to forum
Self Entitled and stupidity taken to whole new level. What does Lyft do? It's a long video 16 min but check it out. It's unbelievable that there are people like that among us. This person should be banned from Uber, Lyft, and any other ride share in US.
Hi
does uber and Lyft state on their website that 4.6 for driver = deactivation?
was coaching my uncle last night on how to be more efficient driver and noticed his uber and Lyft Driver rating is in 4.3 territory
has several 1’s probably due to inexperience handling pool and shared rides.
probably he is given a free pass as he is a fairly new driver.
first thing I told him is stop accepting all pools and shared. Next, to pay close attention to passenger rating when (non shared, non-pool request comes in) ignore any with 4.7 and below.
passengers,
when a driver accepts your request so you see driver rating? If so do you use this to immediately cancel the ride if say a driver rating is 4.4? Just curious if passengers use rating system in same manner as drivers?
I am not sure if its on their site. I am sure its somewhere :) Everyone states it is a 4.6. How many rides does he have. When you first start driving your ratings tend to flucuate more because you dont have a lot of rides. It's best to get it up now so when he has more rides his rating wont flucuate as much. I have a 9.4. 18 mths driving 1475 rides. Once I lost my 5 star rating it went down to a 4.95 after 100 rides or so. After 500 rides it stays between a 4.93 and 4.95. You gave good advice try to stay away from pool especially express pool. Unfortunately when it pops up with ride request it says pool. When you accept it then you find out its express pool. I ignore most pool but sometimes its slow or I am bored. I do not acceot any pool under a 4.8. Uber X and XL I will accept anything above a 4.7. I have accepted slightly lower. I can honestly say some of the riders I pick up I dont understand why their ratings are low. I have no issues with them other than they may not tip. I dont…
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I am not sure if its on their site. I am sure its somewhere :) Everyone states it is a 4.6. How many rides does he have. When you first start driving your ratings tend to flucuate more because you dont have a lot of rides. It's best to get it up now so when he has more rides his rating wont flucuate as much. I have a 9.4. 18 mths driving 1475 rides. Once I lost my 5 star rating it went down to a 4.95 after 100 rides or so. After 500 rides it stays between a 4.93 and 4.95. You gave good advice try to stay away from pool especially express pool. Unfortunately when it pops up with ride request it says pool. When you accept it then you find out its express pool. I ignore most pool but sometimes its slow or I am bored. I do not acceot any pool under a 4.8. Uber X and XL I will accept anything above a 4.7. I have accepted slightly lower. I can honestly say some of the riders I pick up I dont understand why their ratings are low. I have no issues with them other than they may not tip. I dont rate less than 5 stars for not tipping thats just me. Other drivers feel differently so your Uncle will have to decide. Out of 1475 I've never rated anyone below a 5. There has been a handful or 2 that I probably should have. No one has annoyed me that much :) I also stay away from dangerous neighborhoods. Obviously I have trips to these neighborhoods which I do drop off but I shut the app off until I get closer to my area. Streets are very small, trolley tracks, etc just too much stress not worth it. My experience is for the most part they dont cancel drivers for ratings. BTW I drive in Philadelphia and Bucks County. When I first started I knew nothing nor did I bother to look things up. I managed but I've learned a lot through sites like this and you tube videos lol. I watched them waiting for rides.I learned which ones were a waste and which ones were worth taking advice. The only thing I disagree with is having water and snacks. Gum and mints are ok but also not necessary at leastbin my experience. Its recommended by some ride share bloggers, videos, etc... Had them in beginning. Anyone who took them which was rare never tipped, dont know about the ratings. I can tell you my ratings didnt get better or worse bit having them. BTW it was always pool people they took them and some for later. I guess it cant hurt though. If its real hot I have some water. Snacks and candy I do for holidays. Gum and mints isnt a bad idea. When I do have those I buy for myself. I offer to passengers that are nice. I can tell you chargers are great to have. I carry android, iphone, galaxy note 8 that has different chargers than all others. What works great is an aux cord riders love it. Had riders tip decent amounts. I also have you tube red 10.00 a month (think u can deduct on taxes but not 100% sure) I can play anything they want. I also create a few play list ex.rock, classic rock metal most of my riders like this one (even young ones) 80''s music, oldies 50's and 60's, rap(not hard core)young people post malone, wiz kalifa, chris brown,. I've got great tips for this also. Usually pays for itself. Thats what works for me here in Philly and Bucks. This site is great for getting ideas, suggestions, info etc....Hope this helps. Once your Uncle drives more it should get better. Stay away from pool if possible. Now that I wrote you a novel hope something I posted helps and answers your questions. As you can see my answers are always long and probably more info than you wanted. Lol If there is anything else feel free to ask. I'll answer as best as possible. Ippei and Lily are great at answering questions also. Air freshner helps also. Make sure car is clean and neat. This is what works for me here in Philly. Hopefully something will help your Uncle😊 Best of luck. Where does your Uncle drive???
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Thank you for the great info. He drives in Philly / Bucks and NJ.
he told me yesterday he had a 45min plus ride sent to him on Uber as a Pool. I always wondered if Pool will state if it is a 45 min plus or longer ride. I am sure it is easy for Uber to do as if the first ordering passenger needs to go on pool for a long trip they can splash that banner at us as they do for regular X. And of course if there will be more add on passengers to this string the more the better. I personally would like Lyft to add that to their shared rides. I then would be open to do the 45 plus shared rides as those pay drivers the same as the regular Lyft rides.
i would not accept a 45plus Uber ride as Uber pays us less on pool rides.
lyfts destination feature is typically crappy but it does have a good feature that it shows if anride will be 45 min or more even in destination which I love if I am stuck in EWR area as those rides wtrnd tonget me closer to philly at end of night by at least 40 miles.
Ub…
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Thank you for the great info. He drives in Philly / Bucks and NJ.
he told me yesterday he had a 45min plus ride sent to him on Uber as a Pool. I always wondered if Pool will state if it is a 45 min plus or longer ride. I am sure it is easy for Uber to do as if the first ordering passenger needs to go on pool for a long trip they can splash that banner at us as they do for regular X. And of course if there will be more add on passengers to this string the more the better. I personally would like Lyft to add that to their shared rides. I then would be open to do the 45 plus shared rides as those pay drivers the same as the regular Lyft rides.
i would not accept a 45plus Uber ride as Uber pays us less on pool rides.
lyfts destination feature is typically crappy but it does have a good feature that it shows if anride will be 45 min or more even in destination which I love if I am stuck in EWR area as those rides wtrnd tonget me closer to philly at end of night by at least 40 miles.
Uber destination filter from what I can tell will not tell us if ride will be 45 min plus.
one interesting thing I noticed in NJ is that hot zones still show up as percentages but in Philly it is a set dollar amount.
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I do gamble on pool rides sometimes when bored or slow. One paid off last night 35 min ride 31.90 all highway except few miles 5.00 tip. I never take pool ride if rating is below 4.80 although i usually stick to 4.90 for pool. Not sure about destination filter with 45 min. with Uber. On another issue Ubers directions since new app cane out are awful. Ive screen shoted 7 trips in 2 weeks. I would have 10 but difficult to screenshot with riders doing 55/65mph. I was really embarrassed today ended up refunding rider 6.45. I didnt actually get lost but made a few illegal turns, paused at greenlights waiting for GPS to route, 2 turns that I corrected quickly. App froze. Directions from beginning of trip came up instead of the end of the trip. Telling me to turn on roads that we were all ready on. I usually run maps or waze also but in CC they all seem to screw up. Trip before that told rider i would b there in 3 min but took me the total opposite direction road me around in a huge ci…
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I do gamble on pool rides sometimes when bored or slow. One paid off last night 35 min ride 31.90 all highway except few miles 5.00 tip. I never take pool ride if rating is below 4.80 although i usually stick to 4.90 for pool. Not sure about destination filter with 45 min. with Uber. On another issue Ubers directions since new app cane out are awful. Ive screen shoted 7 trips in 2 weeks. I would have 10 but difficult to screenshot with riders doing 55/65mph. I was really embarrassed today ended up refunding rider 6.45. I didnt actually get lost but made a few illegal turns, paused at greenlights waiting for GPS to route, 2 turns that I corrected quickly. App froze. Directions from beginning of trip came up instead of the end of the trip. Telling me to turn on roads that we were all ready on. I usually run maps or waze also but in CC they all seem to screw up. Trip before that told rider i would b there in 3 min but took me the total opposite direction road me around in a huge circle. Rider was watching me on his phone the whole time. Two min pick up turned into 10 min. Cant wait to get those ratings. The other night told me to cut through cemetery. Of course I didnt lol. Tired of looking like an idiot and tired of wasting time and money. After I am done today going to send long email of course Ill get same answer I always do from the pretend person aka computer's scripted answer. They even give the computer people names lol. I may try Trenton airport one or 2 mornings this week. Dropped someone at 30th St. station today. A express pool lol outside ready and waiting for me 16 mile ride 23.77 plus 7.00 tip because I let her stop and coffee. She was suoer nice and we talked the whole way. Love those rides. Some pools are not too bad. 98% are awful.
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Why are using Uber GPS at all? Waze is the way to go 100% rarely have issues using Waze
I have both up. Was in Center City a few weeks ago for an appointment. Waze and Maps were trying to take me down one way streets. I had compared Uber to Waze in beginning of trip they both had same directions to drop off today. Uber decided to re route back to streets we all ready were on in beginning of trip. Then Uber app froze and crashed. I had shut down Waze had to get it back up but was at greenlight with traffic behind no time. I ended up turning into hotel parking lot by city hall instead of not knowing which way to go or endangering passengers until I fixed issues. Its CC traffic heavy around city hall people drive like idiots. I panicked. Lol I had 4 riders who were lets say somewhat snobby. You know the type they have money your just a driver who doesnt matter. it seemed like they were getting annoyed. Anyway would feel better if I could rely more on GPS.
Hi,
You state: "Obviously I have trips to these neighborhoods which I do drop off but I shut the app off until I get closer to my area".
Why instead of shutting off the apps just leave them on and still slowly make your way out of the area you dislike as you would anyway.
I always leave my apps running in order to get a 45min plus ride (just decline all other requests). If you get a 45 min plus ride it will naturally take you out of the area you were trying to leave anyway.
For example, yesterday took a passenger on a 47 mile ride from Trenton Transportation Center (he arrived by Amtrak from VA) to NJ all the way by the Atlantic Ocean. I knew there was nothing I was going to find there, so I started to head back west towards Trenton but left both apps on and in 10 minutes got a request with 45 + banner, ended up taking a passenger to Newark NJ, well now I am by the EWR and it is always busy there. So try this trick next time :) And of course you can always set your destinati…
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Hi,
You state: "Obviously I have trips to these neighborhoods which I do drop off but I shut the app off until I get closer to my area".
Why instead of shutting off the apps just leave them on and still slowly make your way out of the area you dislike as you would anyway.
I always leave my apps running in order to get a 45min plus ride (just decline all other requests). If you get a 45 min plus ride it will naturally take you out of the area you were trying to leave anyway.
For example, yesterday took a passenger on a 47 mile ride from Trenton Transportation Center (he arrived by Amtrak from VA) to NJ all the way by the Atlantic Ocean. I knew there was nothing I was going to find there, so I started to head back west towards Trenton but left both apps on and in 10 minutes got a request with 45 + banner, ended up taking a passenger to Newark NJ, well now I am by the EWR and it is always busy there. So try this trick next time :) And of course you can always set your destination filters if you do not want to be taken ouit way too far but just want to leave a particular area.
While In Newark flat tire light came on, pulled out two nails from my left rear tire and plugged them with the plug kit, so always carry diagonal cutters and pliers with you so you can pull a nail out and of course a cigarett lighter powered air pump, and tire pressure gage.
Had I not had these supplies, I would not feel comforable driving a passengr on a tire I know is leaking (even if I added air), or on a donut, but by fixing the tire I was able to comfortably grab a passenger in EWR on a destination filter and take him to Princeton, thus sponsoring my way 40 miles towards home:)
As far as Waze I do not have any issues with it ever sending me down one way street. Not sure how drivers use Waze, but I disable voice and turn by turn screens. I only have the map up and the banner on top that tells me in how many miles I am to take my next turn and onto what road.
If you follow the map you can see the contour of the street you are driving on, you can count how many streets more until the one you need, etc.
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Thanks for the advice. I know how to change a tire and seen many plugged but I can never get lugs off :) AAA to the rescue. I was still in the mindset of keeping my acceptance rate up:) I also have been lucky this past month and I havent had trips to any of my least favorite areas. This weekend was first weekend I didnt shut it off remembering acceptance rate didnt matter. Old habits die hard.
I am sorry for giving you that long post about driving tips:) I misread your earlier post and didnt realize you were a driver. I am sure that was info you all ready know.
No worries at all!
Forums like this, where drivers and riders share tips and traps are very good to learn what works for both (drivers and riders)
I am always happy to read tips other drivers post and implement them to try out. They just become additional tools in my driving aresnal, such as to look out for scams where riders will try to cancel a ride mid-trip (this makes me a smarter and more alert driver). I had a scammer this week who dropped a pick up pin just outside the airport and then called me to say he was in terminal B, Guessing he avoided an airport pick up fee. This is illegal but I did not catch on to it right away, will be smarter next time. So the more tips shared the better we all become. I fo example do not carry nor offer water, snacks, etc. If a passenger needs a napkin I have some tucked away in the back pocket of passenegr seat. I use them to clean windows. If they need a charger I offer them my as my phone is always at 100%. My rideshare phone is iPhone and pe…
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No worries at all!
Forums like this, where drivers and riders share tips and traps are very good to learn what works for both (drivers and riders)
I am always happy to read tips other drivers post and implement them to try out. They just become additional tools in my driving aresnal, such as to look out for scams where riders will try to cancel a ride mid-trip (this makes me a smarter and more alert driver). I had a scammer this week who dropped a pick up pin just outside the airport and then called me to say he was in terminal B, Guessing he avoided an airport pick up fee. This is illegal but I did not catch on to it right away, will be smarter next time. So the more tips shared the better we all become. I fo example do not carry nor offer water, snacks, etc. If a passenger needs a napkin I have some tucked away in the back pocket of passenegr seat. I use them to clean windows. If they need a charger I offer them my as my phone is always at 100%. My rideshare phone is iPhone and personal is LG so I have both typs of chargers in the car. I try not to go out of the way too much as it may seem as I am trying too hard. Just give them a safe ride to their destination and chat wit them if they want to. I stick to basics :)
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The candy & water is advised to be "a 5 star driver" on many videos & articles. I disagree at least here in Philly & Bucks. I found no difference when I tried it. It sat forever. I do carry candy for Halloween and Christmas for a week leading up to it. If its hot in the summer and I remember I carry a few bottles when I remember. I do have gum & chewy candy for late nights & when I haven't smoked in awhile. If I take a piece when rider is in car I will offer them a piece. I do have some odd things for emergency all found at 1.00 store (sewing kit, lint brush, scissors, bday candles, wedding card, bday card) $6.50 spent. I have used all of them and they all brought in tips and saved me time from having to stop for them. I have cheap chargers and aux cord. They are what seem to help with tips. I agree with the "trying to hard". I got a cute small tip sign from this site but afraid to put it up lol. I have mixed feelings in it. I just dont think its a good idea but many drivers have it and they say it helps. Some even have tip boxes that light up. I just dont feel comfortable :).
It varies by market and that is directly from Uber. There are some markets where a lower rating is acceptable becuase the prevailing attitude amongst passengers in those markets seem to be generally rate lower than in other markets. I know from traveling as a passenger I've had drivers pick me up with 4.2 ratings which really surpised me and in conversation i could tell they were not a "new" driver. Las Vegas was one of those markets and I'm often in Dallas, TX where it seems lower ratings are acceptable. However in MOST markets it seems that 4.6 is the cutoff line. I've heard that if an experienced driver gets that low they sometimes offer a "class" that you are required to take dealing with "how to improve your ratings" and they'll allow you to stay on the system.
Needless to say, I'm thankful that after a couple thousand rides I'm still at 4.93, but without a doubt, it takes effort!!!
No, Uber doesn’t official state that 4.6 is a cutoff. It’s a number many drivers observed so that’s what’s been communicated around.
The cutoff is different from market to market. I heard the average driver ratings are higher in newer markets and smaller cities for example. (So higher cutoff?)
No, I bet the threshold is lower in new markets.
Uber won’t be quick to deactivate drivers in new and smaller cities where they are trying to establish presence and still ramping up on drivers.
They probably try to deactivate drivers in cities where the driver is saturated in fact. Don’t you think?
Thanks for sharing. As a passenger, I had no idea this is how it works. This must be why it sometimes takes time for the Uber app to respond. Keeps spinning and spinning. I could be being denied by drivers left and right. Hahaha.
What happens if no one wants me then? You say you received the request 3x, but then what? Does it keep going around forever? (or are you saying this person got denied twice and kept retrying three times?
Uber says the ride goes the closest driver. If that driver doesnt accept for whatever reason it goes to the next closest and so on. The furthest request I've had is 20 min. away. I assume they dont send request beyond 20 min but I am not absolutely sure about that its just my experience. By the 3rd time it came back to me I was 20 min away. I am not sure what happens after all drivers wont accept it. Maybe it then goes to drivers further than 20 min. You may get lucky and a new driver will take it or someone who doesnt care about rating. The other issue is also when a ride is 20 min away the rider goes 5 min up the street we get a fare of 3.50. So I just drove 25 min & made 3.50 so not worth it. The other night I drove 15 min only to get cancelled when I was a 100' away. I checked my app the rider was only going .75 miles a ride under 4.00. I did get cancel fee but it sucks when riders pull that after I drove for 15 min. Is your rating low? I would suggest not using pool for…
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Uber says the ride goes the closest driver. If that driver doesnt accept for whatever reason it goes to the next closest and so on. The furthest request I've had is 20 min. away. I assume they dont send request beyond 20 min but I am not absolutely sure about that its just my experience. By the 3rd time it came back to me I was 20 min away. I am not sure what happens after all drivers wont accept it. Maybe it then goes to drivers further than 20 min. You may get lucky and a new driver will take it or someone who doesnt care about rating. The other issue is also when a ride is 20 min away the rider goes 5 min up the street we get a fare of 3.50. So I just drove 25 min & made 3.50 so not worth it. The other night I drove 15 min only to get cancelled when I was a 100' away. I checked my app the rider was only going .75 miles a ride under 4.00. I did get cancel fee but it sucks when riders pull that after I drove for 15 min. Is your rating low? I would suggest not using pool for a little while and request Uber X and tip the drivers especially on short rides, dont slam the door (apparently that is a big thing), just be polite, and respectful. Your rating will come up.
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I’ve had pickups longer than 20 minutes but they have all been in the suburbs and I believe they were also scheduled rides to the airport. (Not sure if the latter has anything to do with it.) I am sure it happens in areas where drivers are more dispersed. I don’t know for sure but some areas like Cape Cod, Outer Banks, and Jersey Shore I always think they must drive long ways to pick up passengers because they’re big areas.
For trips over 20 minutes (or anything over 8 miles or something) you get long pickup fees. They never seem to be what they make it out to be though.
We are supposed to get paid mile and distance, but they must only apply to the part that’s considered as “long” and not the entire pickup trip. Some I’ve collected were like $3 and $8. I’ve heard from others they received amount in the pennies.
I get long pick ups in the city also usually 12 or 20 min. Lately I've got a few for 9 min. Yes they are usually under 2.00. The higher ones I got were only because of surge. It seems like the fee only kicks in when you actually take 12 or 20 min to get there. When first started I would get there before allotted time and wouldnt get a dime. Other times I notice them is when i am in surged area. Those drivers probably left where they to try to catch surge and then those areas were short. Before new app i would be in surged area but would get long pickups put of surge. New one is actually helps me.
Wow cool. thanks.
This is so interesting though makes complete sense. I have a 4.89 - is that good? Would drivers pass me up? I always try to be a good rider but I guess some people voted me lower..
You are a good driver with a good rating. You're doing a good job and you're rated accordingly. But then again, there are passengers who are in a bad mood and they just give you a low rating. There's no getting away from that.
4.89 is a very good rating, so You will have no issues getting drivers to accept your requests
I also found out recently that drivers can blacklist passengers by rating them 4 or lower. Not a complete black list. It's that they won't be matched up with that driver.