I have driven for Uber for over six years and don't reallly find this statement to be entirely true. When you deal with the public, you deal with a wide range of human realities. I drove a taxi for ten years before I drove with Uber and Lyft and have spoken at length to the very famous to the very infamous at one time or another. I developed a system for how I would decide to throw people out of the cab when I could no longer tolerate them. I'd give three strikes and you're out. After the first indication I had a problem fare I'd say, politely, "are you sure you really need this cab"? and if they didn't get the hint, after more bad behavior I'd say "you don't sound like you reallly want this cab very badly" and if they basically ignored me then I'd stop the car, sometimes in the left lane, in traffic, get out, open their door and say, "THIS IS WHERE YOU GET OUT!" and if, as sometime happened, they tried to pay me, I'd refuse and say I didn't want their money and if they wanted to comp…

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I have driven for Uber for over six years and don't reallly find this statement to be entirely true. When you deal with the public, you deal with a wide range of human realities. I drove a taxi for ten years before I drove with Uber and Lyft and have spoken at length to the very famous to the very infamous at one time or another. I developed a system for how I would decide to throw people out of the cab when I could no longer tolerate them. I'd give three strikes and you're out. After the first indication I had a problem fare I'd say, politely, "are you sure you really need this cab"? and if they didn't get the hint, after more bad behavior I'd say "you don't sound like you reallly want this cab very badly" and if they basically ignored me then I'd stop the car, sometimes in the left lane, in traffic, get out, open their door and say, "THIS IS WHERE YOU GET OUT!" and if, as sometime happened, they tried to pay me, I'd refuse and say I didn't want their money and if they wanted to complain, here was the company business card with my name on it. I seldom had problems.

I find that one of the tricks to managing the inside of car with passengers is to have calm music on, I play mellow jazz, mostly Ben Webster and I SELDOM get any kind of complaint. When I do, it is someone close to to 21 years old who had been drinking and cannot live for five minutes without their personal soundtrack. If they want to change the music I always let them and once in a great while I am pleasantly surprised, but best of all, a vast majority of my passengers compliment me on the music and tell me it is calming and restful. I tell them it keeps me sane and we laugh together.

In this way, I have kept control of the inside of the car. If the passengers are otherwise troublesome, I tend to be quiet and alert, professional, polite and reserved, like a butler that is dealing with a foolish drunk rich man who must be indulged.

My criteria is that the public is entiteled to a ride UNLESS they break the rules, which are that they cannot approach me screaming swear words, waving a gun or vomiting. As long as people can manage to keep their hands and their mouths to themselves, it is my job to get them where they want to go because that is how I pay my rent. I give everyone five stars UNLESS they vomit or do something otherwise extreme, I just don't have time to "judge" every single person. You'd be surprised how many nice people there are and to those I sometimes give out my postcards of my artwork, if they are interested.

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