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What is the "cleaning fees" and "vomit" SCAM by Uber drivers? Should I be concerned? How do I avoid them?

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KWalkins
87
 Posted 1 year ago

I heard from my nephew that Uber drives are sometimes so desperate to make money that they would randomly charge cleaning fees for no reason whatsoever.  Is this true?  What can I do to stop it or make sure it doesn't happen.

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    mscallen28
    8
     10 months ago

    This exact thing happened to me in Orlando. I had to go through Paypal to get the charge of $80.00 refunded back to me. I stopped using Uber and I will never use it again! They employ thieves. 

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      jeffsmith66
      41
       10 months ago

      Yes, same here but in Boston. Such a frustrating ordeal considering Uber is impossible to work with. I still get so angry when I think back. such BS

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      DDominico69
      159 Driver
       5 months ago

      You a rider? How are you using PayPal to pay Uber? I didn't even know that was possible.

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        fpressly
        4067 Rider Driver
         5 months ago

        Paypal takes and processes any credit/debit card. Also Paypal issues a debit Mastercard for account holders. If my Paypal Mastercard is the registered method of payment with Uber there you go. Paying with Paypal.

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          DDominico69
          159 Driver
           5 months ago

          Ah, got it. More and more like a bank these days. 

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    JessM
    4 Rider
     6 months ago

    This just happened to me in Los Angeles. I saw the $40 charge on my AMEX today. The photos Uber sent me are not even the car I was in. Uber support does nothing to assist. I’ve filed a cc dispute and I’m done with Uber. Unfortunate.

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      EricH1973
      4
       5 months ago

      That's a scam indeed. You have to keep disputing that. Uber has mechanisms in place to verify the authenticity of the photos, say checking the timestamp, checking the car type, etc. 

      While clever drives can fake out Uber, eventually this will catch up to them as long as all the riders dispute and challenge their claims. 

      Good luck...

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    JosephRiddle
    2
     5 months ago

    Rider puked in my car and then tried to dispute the charge. I was called every name in the book and the passenger even stated they would take me to court. After I sent the dashcam video of her losing her dinner (and shots) all over my back seat I didn't hear another peep...strange. 

    There are definitely shady people out there so if you are the victim of a driver scamming you then you should absolutely pursue it and fight to make it right. The shadiness exists both ways though so dont be caught looking like an idiot either. 

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      BrianTheScrewDriver
      361 Driver Driver
       5 months ago

      Yet again, the price of the webcam pays back in ten folds. I thank my lucky 360 degree camera every day.  Way more valuable than the insurance itself LOL.

      Gosh, take you to court? For puke? For $250? It's all talk.

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    Numa
    6 Rider
     1 year ago

    Specialty stores also sell "fake vomit" as a prank gadget.  It is made of flexible painted rubber, even with digested food particles to make it  look real, and you place it anywhere you want...on the floor, on a seat, etc. 

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      JavierX
      190 Driver
       5 months ago

      Oh, gosh, I just made the mistake of googling "fake vomit".  It's frickin' gross and they look darn real. 

      Oh, Oh, gosh.  There are even video tutorials on how to mix your own vomit?  What the hell... https://www.youtube.com/watch?v=U_xtZQtpusw


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      ShigMiyamoto
      123
       5 months ago

      There must be limited variations of fake vomits. It’s funny to think Uber receiving pics of the same exact vomit pool from drivers all around the country. 

      Then at Uber HQ, they’d have like a list of black listed vomit pics. 

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        MattParry99
        79
         5 months ago

        That’s where scammers will be smart and take the pics from different angles, different lighting conditions, upside down, etc. LOL

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      jeffymcdonald
      3
       1 year ago

      What.... this is taking it to the next level. Don't you think Uber would evnetually catch on that the vomit always looks the same in every picture... lol

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        DimSumUng
        121
         1 year ago

        LOL. That's why you take the pic from different angles. 360 degrees.  Plus how high you hold your camera. 

        Who knew fake vomit industry would all of a sudden get a boost from our new high tech ground transportation. 

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    JonJStevenson
    99
     1 year ago

    How des one use a waterbottle to fake a vomit.  Are you saying someone will toss a water bottle and call it a mess?  That's preposterous.

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      DimSumUng
      121
       1 year ago

      I believe what they mean is that they squirt water on to the seat and claim it juice, pee, or whatever.  They snap a pic, and it naturally dries and cleans itself up.  genius.

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    Bigfrank
    365 Driver Driver Rider
     2 months ago

    I am sure if you were a polite passenger and left a 15%  tip the likely hood of getting screwed is zero. 

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    AnitaBAnthony
    75
     5 months ago

    You guys all realize if human drivers and riders are screwing each other on this, this my get 100x worse with autonomous robot cars, right? In fact, I think auto makers are worried about this as there is no way a robot car can clean the car between rides. 

    Then of course, what would they do when there are scams where people claim the car is dirty while it isn't?

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      ChadGellar
      26
       5 months ago

      There is such thing as webcams that can check the interior of the car between rides. Perhaps a human operator can rate it after each ride.  If there are any issues, you call the car back to a cleaning location.  Easy enough to implement.

      Then you give the rider a chance to point it out if the car is dirty.  Just dispatch them a new car.  

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    CWalcutt75
    231 Driver
     1 year ago

    Ooooh, this is the "Phantom Mess" scam.  

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      HuhnHuhn
      125 Rider
       1 year ago

      I didn't know this was a thing.

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    eshughes77
    113
     10 months ago

    That sucks that the drivers are starving and turning to these scams.  I also feel very bad for Uber that they have to deal with these.  It's so difficult to solve these and to weed out the true requests vs. false ones.

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    drollfan
    31 Rider
     1 year ago

    Never happened to me and I take Ubers almsot daily, I think it is pretty rare something like this would happen.

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      fpressly
      4067 Rider Driver
       5 months ago

      It is rare and usually it comes from some kind of beef between the driver and rider. If someone was drunk and treated the driver badly the driver feels motivated/justified in "squeezing the lemon" and claim vomit or peeing in seat damages. I think it is retaliatory in most cases. You do have a few conniving drivers out to beat the system though.