I do not have the car/clock icon and am unable to schedule an advance trip on Uber. Help please
The Guru Take
Available in your area? Account in good standing? Latest Uber app? Which Uber service? Debit card or credit card for payment method?
Did you follow the instructions in this article? Give it a try:
Next, you want to make sure that your Uber app is updated and is the latest version.
If you still do not see the options as outlined in the instructions, it is possible that Scheduled Rides is not available in the city, or at least in the area you are trying to schedule a ride for.
The icon is supposed to appear to the right of the text field that appears on the main screen. If you do not see it, it could also be that maybe your account is not in good standing? You may want to check with Uber on the account status (such as your payment methods) with Uber customer support.
Also, keep in mind that scheduled rides are not available for all Uber services. One in particular is UberPool (in most cities).
Let's go over the possibilities again:
- The schedue rides may not be available in your area
- You may not have the latest Uber app
- The feature may not be available temporarily.
- Check your account standing.
- Check which Uber services are avaiable in your area.
Many people report they cannot see their Car/Clock icon. It appears the icon is hidden for users who do not satisfy some requirements. If you do not see your icon, see the comment section below for suggestions
One successful solution seems to be to check your payment method and use a credit card instead of debit card.
Check debit card vs. credit card for your payment method
Adding a credit card solved my problem. For me you can’t reserve a ride ahead with apple pay. You can do the regular request with apple pay. But you can reserve a ride if you link a credit card.