Viewing posts from June, 2017
We all know there has been a lot going on lately at Uber. Top executives left the company, including CEO Travis Kalanick. One of the last things the former CEO said about the company was that there needed to be change. "Uber 2.0", he called it.
In the past couple weeks we have already started to see major changes with Uber. First, they introduced in-app tipping for drivers, which was a huge move for the company. Now, drivers can get a tip added without having to ask passengers for cash.
Then, Uber added a new feature to their application …
read moreUber has been introducing new features to their application in an attempt to win back users. Uber recently announced that they will now officially allow passengers to request a ride for someone else. Previously, you could request a ride for a friend through changing the pickup location, but it was never a seamless process to contact the driver.
Here are the steps you need to follow to request a ride for your friend (or relative)!
1. Open the Uber app. Tap the "Where To" button and enter your friends pickup location. It will default to your name on the top, …
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Big News at Uber this week – and this time, it’s not all about the resignation of Uber CEO Travis Kalanick. Uber has introduced in-app tipping for their drivers in a select number of U.S. cities.
After much debate about the tipping policies at Uber, the company has decided to introduce in-app tipping for their drivers. This new feature is likely a reaction to many Uber drivers considering moving to different applications, such as Juno or Lyft. Previously, passengers were only able to tip their drivers in-person with cash.
Tipping is not required for Uber passengers – it …
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Over the past 6 months Uber has struggled with their reputation. A series of unfortunate events led to Uber’s current situation now, where they are struggling to bring in new leadership and transform as a company. It is hard to predict whether Uber will survive the constant damaging of their reputation, or if they may become the “Enron of the transportation industry".
Either way, it is clear that other rideshare companies are taking advantage of Uber’s current position in the market. Uber has slowly been losing market share over the past 6 months, most notably to competitor Lyft. …
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