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Viewing posts for the category Driver Community

Lyft's Driver Acceptance Rate

Posted by: RideGuru Team in Driver Community 1 year, 9 months ago


Photo Credit: Lyft.com

A driver’s acceptance rate plays an important part in their overall success as a rideshare driver. Lyft drivers’ acceptance rates are based on the percentage of ride requests a driver accepts and completes. All Lyft (and other rideshare) drivers have the ability to accept or decline a ride request at any time, however, too many declined rides can negatively impact your rating and thus your earning potential. In every state, except for California, Lyft uses acceptance rates to determine eligibility for certain features and bonuses!


Lyft Acceptance Rate Calculation

According to Lyft, “Your acceptance rate is …

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Understanding Your Uber Driver Earnings Statement

Posted by: RideGuru Team in Driver Community , Rideshare Knowledge 1 year, 12 months ago


Uber Driver App Help

Driving for Uber is an easy way to make a quick buck. From the streamlined sign-up process to getting paid quickly and seamlessly via direct deposit, Uber has worked hard to make things simple. However, the Uber app is not perfect and every so often a tech bug or unique ride circumstance will cause a major headache when it comes to getting paid correctly for your time.

One of the more common issues we see drivers complaining about is having a recent fare or trip not show up in their daily summary tab.

Drivers can view fares for recent trips …

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How you can help support Ukraine through the Uber app

Posted by: RideGuru Team in Announcements , Driver Community , Rider Community 2 years, 1 month ago

Uber Supporting Ukraine

The war against Ukraine has rapidly become an international crisis affecting millions of innocent people. As the situation continues to develop, various countries, companies, and individuals are doing what they can to help those in need. Uber is the most recent company to pledge support, particularly for impacted employees, riders, and drivers.

Their first effort includes launching an in-app donation button which allows Uber riders across the United States to make easy and seamless donations to the International Rescue Committee. Uber plans to match all donations made through the app up to $1 million. Further, Uber is also planning to …

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Breaking Down Your Uber Rating: Find Out How Many 1 Star Ratings You Have Been Given!

Posted by: RideGuru Team in Driver Community , Rider Community , Rideshare Knowledge 2 years, 2 months ago

Uber Ratings Breakdown

Has your Uber rating suddenly dropped? Do you ever wonder which of your drivers gave you a poor review and why?

Uber is finally opening the curtain on ratings and showing riders and drivers exactly how their rating is calculated. Now, within the Uber app, users will be able to see how many 5 star ratings, 1 star ratings, and every star rating in between that they have received over the years. This is the first time Uber is sharing this breakdown of data with their users and frankly, we find it quite fascinating!

According to Uber’s newsroom, starting …

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What is Uber Crew?

Posted by: RideGuru Team in Driver Community , Rideshare Knowledge 2 years, 4 months ago

Uber Crew

Recently Uber has rolled out a new program designed to give drivers more empowerment and greater representation. The program is called Uber Crew, an innovative initiative that gives Uber drivers the chance to choose a fellow driver or deliverer as a representative to collaborate with Uber on their behalf. Through Uber Crew, Uber wants to change the way they listen to their drivers and delivery people, improving transparency and expanding their feedback options.

Crew Members are chosen Uber drivers who agree to volunteer their time. They are selected by you (the drivers) to represent your state. They are not …

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