Viewing posts for the category Driver Community
The Uber app can be difficult to navigate and troubleshoot at times. The last thing you want to be spending time on as a driver is researching, contacting uber support, and waiting to get help for various app issues that can occur. As part of an Uber Troubleshooting Series, we will be outlining steps to fix the most common Uber app issues over a series of articles. The first issue we want to tackle is when you are unable to contact riders through the app.
The first thing to check if you are having trouble connecting with riders, is to …
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On Tuesday, Uber announced that they have plans to ensure that every vehicle on their ridesharing platform is 100% electric by the year 2040. Further, they are have committed $800 million through 2025 to help drivers make the switch to electric vehicles.
With over 5 million drivers worldwide, this is a hefty goal. Uber plans to help drivers secure electric vehicles through various incentive programs. Already, Uber has formed partnerships with GM and the Renault, Nissan, Mitsubishi alliance to give discounts to drivers who buy or lease electric vehicles. Additionally, under this new initiative, Uber plans to give discounts to …
read moreRecently, Uber drivers have been voicing their concerns over the amount of passengers who refuse to wear masks while inside their vehicles. Furthermore, while Uber technically states that a rider must wear a mask at all times within a rideshare vehicle, they have done little to enforce this rule. This, unfortunately, leaves drivers in an uncomfortable position when they encounter a rider who refuses to wear a mask. Uber drivers either have to risk their safety and let the passenger ride without a mask or try to enforce Uber’s mask wearing rule, often at their own expense. …
Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to delay an order that forces the companies to classify drivers as employees. The popular ridesharing companies were given 10 days to reclassify their drivers in California as employees which according to Uber and Lyft is near impossible. The deadline to reclassify is now only 3 days away, August 20th, and Uber and Lyft have said that if they are forced to stick with this deadline that they will need to “go dark” in California for some time.
Uber and Lyft …
read moreAre Uber Hubs Open? What is Uber doing to ensure driver safety? Can I talk to an Uber representative?
Uber has recently decided to open 33 Greenlight Hubs around the country in order to better distribute Covid-19 safety supplies to its drivers. Uber will be mainly offering face masks to drivers but some hubs have additional supplies available such as safety placards and cleaning products. All products are being given to drivers for free.
For Greenlight hub locations that have opened please visit this help page on Uber or scroll to the bottom of this article. Note that these locations …
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