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Viewing posts for the category Rideshare Knowledge

Save Money While Traveling with Your Service Animal

Posted by: Felicia Dodge in Rider Community , Rideshare Knowledge 5 years ago

Service animals are a necessary part of people’s lives. Uber understands service animals are a must for some individuals, which is why they try to make it as easy and convenient to take Uber as possible with a service animal. Under certain situations, there are fees that are accompanied by this, but Uber will refund certain fees under certain conditions when a person is traveling with a service animal.

UberPool trips are a great way to save money by sharing a ride with other passengers. If you decide to take an UberPool with your service animal, it’s important to book …

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How to Become an Uber Driver in Louisville, Kentucky

Posted by: Felicia Dodge in Driver Community , Rideshare Knowledge 5 years ago

Uber Driver Louisville

Want to try your hand at driving for Uber in Louisville. Here is what you’ll have to do before you’ll be ready to hit the road and start ridesharing.

Before you get started, you will need to look at your vehicle to see if yours fits the criteria. You must be in possession of a car younger than fifteen years old with a minimum of four doors and no cosmetic damage and zero advertising or commercial branding. Most cars fit into this criteria, so you should be ready to continue on. 

The vehicle does need to have permanent or temporary …

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How to Set Up Family Profiles in Your Uber Account

Posted by: Lilly Kenyon in Rideshare Knowledge 5 years ago

Uber Family Profiles
Uber has several features flying under the radar. The Uber Family Profile is one of those features. This feature helps cut down on the hassle and allows you and up to four other family members to ride using the same payment method.

What is a family profile? 

A family profile allows people to share and ride under the same payment method. It also allows everyone on the family profile to track the person’s ride and see their estimated arrival time.

How do I set up an Uber Family Profile? 

Setting up a family profile is easy. Open the Uber app …

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How to Change your Phone Number in your Uber Account

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 5 years ago

We get a number of frequently asked questions on our forum but one that has been popping up more than usual lately is "How do I change my phone number in my Uber app?". Since your Uber app is directly tied to your phone number, one would assume that this may be a tricky adjustment but in fact it is quite simple. Follow the steps below to tie your Uber account to a different phone number!

1. Tap on the three lines on the top left side of your Uber app to pull up the menu.

2. Select "Settings …

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The 10 U.S. Airports with the Highest Uber Pick-up Surcharge

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 5 years ago

Uber Fees Orlando Airport

Taxi and rideshare pick up fees at airports are nothing new but some airports have taken these "fees" to the next level. Instead of a small $1- $2 fee, some airports have set up mandatory fees that are as much as a short Uber ride!

Take a look at the 10 most expensive airports for ordering your Uber ride below and how much extra it will cost you!

1. Orlando International Airport (MCO) - $5.80

2. Seattle-Tacoma International Airport (SEA-TAC) - $5

3. Chicago O'Hare International Airport (ORD) - $5

4. Chicago Midway International Airport (MDW) - $5

5. Detroit …

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