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How to Set Up Family Profiles in Your Uber Account

Posted by: Lilly Kenyon Sep 23, 2019
Updated Jan 16, 2020

4 comments

Uber Family Profiles
Uber has several features flying under the radar. The Uber Family Profile is one of those features. This feature helps cut down on the hassle and allows you and up to four other family members to ride using the same payment method.

What is a family profile? 

A family profile allows people to share and ride under the same payment method. It also allows everyone on the family profile to track the person’s ride and see their estimated arrival time.

How do I set up an Uber Family Profile? 

Setting up a family profile is easy. Open the Uber app and tap on "Settings". Scroll down and tap on "Family" then on "Set up your Family". You can even edit the name "Family" to match your last name if you wish. Tap "Invite Member" and enter their phone number before selecting "Send Invite". The people you have chosen will receive an invite to join your family profile. They are now able to choose to bill their rides to your payment method.

Can I delete a member on my Family Profile or delete the profile all together? 

Yes you can. In the Family section of the app you will be able to delete the entire profile or an individual member at any time.

Is UberFAMILY different from Uber Family Profile? 

Yes. UberFAMILY is now known as Uber Car Seat; these profiles allow riders to request UberX vehicles with a car seat to make it easier to travel with an infant or small child. The cost for an Uber Car Seat is the same as an UberX plus $10 surcharge for the use of the carseat.

Can people under the age of 18 ride alone? 

Uber used to allow minors to ride without an adult present, but that is no longer allowed. Any person under the age of majority must be riding with someone over the age of majority.  

Are the people on the Uber Family Profile able to access my payment information? 

No. The riders on you Uber Family Profile will be able to bill their rides to your payment method, but they are not able to access your payment or credit card information in anyway.

Are there vehicle limitations? 

Uber Family Profiles do not have any vehicle limitations, so riders on the profile can request a ride form any type of vehicle. 


Do you use Uber Family Profiles with your family or friends? Tell us your experiences on our community forum!

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Comments

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    wraiththe
    207 Driver
     5 years ago

    "Can people under the age of 18 ride alone? Uber used to allow minors to ride without an adult present, but that is no longer allowed. Any person under the age of majority must be riding with someone over the age of majority."

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    igor
    Driver
     3 years ago

    When I go into "Settings" on my UBER app, there is no "Family" or "Profile" option to select.  There is literally nothing like you describe here on my app.  I have SAVED PLACES, REWARDS, PRIVACY, SECURITY, and SIGN OUT.   And that's all I can see.  So how do I set up a family profile???

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      AJMitchie
      Driver
       3 years ago

      Like Igor, I am in the same boat. First, my old family profile disappeared. Now when I try to follow the instructions via settings, I dont see any option for profiles. I’ve updated the app, logged in and out, but nothing about this feature is populating. Any advice is super appreciated as I used it for my elderly parents.