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Viewing posts for the category Rideshare Knowledge

An in-depth look at Lyft’s Personal Power Zones (PPZ)

Posted by: Sergio Avedian in Driver Community , Rideshare Knowledge 5 years, 5 months ago

Who is benefiting from PPZ, The Driver, The Passenger, or Lyft? 


Since I started driving for Uber and Lyft, which is more than three years now, I've seen the GOOD, THE BAD & THE UGLY! 

The GOOD was when I first started, high pay for miles and minutes, plenty of surge fares, less than eight drivers at every corner, medallion system that pretty much guaranteed a 2x surge multiplier on each ride, Power/Boost zones, and high value quests for weekdays and weekends.

The BAD was what followed next, constant price cuts on both Uber and Lyft platforms in a bitter …

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Lyft’s Reward Program: Everything You Need to Know

Posted by: Lilly Kenyon in Rideshare Knowledge 5 years, 5 months ago

Lyft Rewards Program

The rideshare industry is incredibly competitive, which is why Lyft is upping the ante with their rewards program. In September, 2018, they hit one billion rides, so it’s no wonder they are making the already popular platform even more incentivized. Continue reading below to learn everything you need to know about Lyft's Reward Program.

Can anyone use the reward program? 

Yes! Lyft Rewards is open to everyone using Lyft. There are different reward programs depending on your account, though.

How do I sign up for Lyft Rewards?

Whenever you use the Lyft app to get around, you'll automatically earn points …

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Uber Phone Number: How to Contact Uber for Help

Posted by: Bekah Wheeler in Rideshare Knowledge 5 years, 5 months ago

Uber Support

Need to contact Uber? Even with all of today's technology, calling is still the preferred way of reaching out to customer service when a crisis arises. Unfortunately, there is no specific number in existence for Uber support, but if you are an Uber driver, you can still call and talk with an Uber personnel. In October 2017, Uber launched their call feature, which allows you to contact Uber support through the app. Simply, open the Uber Driver app and navigate to the Account section of the app. There will be a Help section. In the upper right hand corner of …

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How Do Bird Scooters Stay Charged?

Posted by: Lilly Kenyon in Rideshare Knowledge 5 years, 5 months ago

Charging Bird Scooters

Recently, it seems like scooters are taking over certain cities like Los Angeles. Everywhere you look, there’s a scooter waiting to be taken for a ride. If you’re too busy looking at the many deserted scooters on the sides of the street, you might just miss the scooter whizzing right by you. Scooters have quickly become part of the cityscape getting people from point a to b and cutting down on street traffic. 

Bird is arguably the most recognizable scooter company in today's landscape as they were the first to market (though many others are providing stiff competition!). The company …

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The Micro-Mobility Trend, the Economics of it, & the Effect on Rideshare Drivers (Part II)

Posted by: Sergio Avedian in Driver Community , Rideshare Knowledge 5 years, 5 months ago

Last week in Part I of this two part series, I laid out the facts regarding the Micro-mobility trend that is sweeping the country. Today in Part II, I will dig into the economics of this trend, are all these companies in a race to the bottom just like Uber & Lyft with their respective rideshare businesses? Will they ever be profitable? What is the effect of e-scooters on the every day rideshare driver?

The Remake of Alfred Hitchcok’s “The Birds”

Bird Scooters

These are e-scooters dumped by riders on a walkway in Santa Monica, CA. The cities are struggling creating laws …

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