RideGuru Newsroom

In a recent survey that ran from 2/5 - 2/26, we asked over 500 respondents about their tipping practices. We wanted to see what drives riders to tip their rideshare drivers. Is it free candy and waters, opening doors, or just simply getting to the destination safely?

Tipping in rideshares has always been a topic for debate. During the early stages of Uber, the company heavily promoted a “no tipping” stance. Since then, riders have been confused about whether or not they should tip - even though tipping a taxi driver continues to be a common practice. 

Take a look …

Introducing Uber Rewards! In November of 2018, Uber announced a rewards program that incentivizes riders to ride with them frequently. The program was initially available in 9 cities across the U.S., but just this week was released to all cities!

Uber Rewards is completely free to join and is based on a points system. After you achieve milestones of points, you will receive discounts that can be automatically applied to your ride! The purpose of the rewards program is to encourage users to not only use Uber to get to where they need to go, but to also order …

If you are new to ridesharing and have never tried Lyft before, there is no need to worry. Using a rideshare service like Lyft is much easier than you may think. To get started, check out our top five beginner FAQ's and follow the link at the bottom of the article for detailed step by step instructions on how to sign up and use Lyft.

What is Ridesharing?

Rideshares are similar to traditional taxicabs but instead of hailing a car on the street or calling a dispatch service, rideshares offer a smartphone application that you can use to call a …

Were you charged a Lyft cleaning fee (also called a “damage fee”) at the end of your ride? Lyft drivers have the ability to claim that a rider left a mess in their car and as a result charge you with a cleaning fee to help compensate them for their lost time.

Lyft damage fees range between $25 and $250 and there are 3 levels of severity that you can be charged with.

$250: This is the maximum amount a driver can request. Typically this amount is charge if you are responsible for any major bodily fluid messes inside your …

Lyft is known as a popular on-demand ride service, you request a ride when you need a ride. However, our gurus have been asked many times if it is possible to set up a round trip ride instead. While there is no formal round trip option on Lyft we do have an easy solution for booking a “round trip” ride. See the steps below.

As a side note, we only recommend following the below steps if your stop is going to be very brief as you will be expected to pay wait time while your driver waits to take you …