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Do Uber drivers give negative reviews (1-star ratings) for short trips? I know they don't like them.

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JMartensen
162
 Posted 1 year, 9 months ago

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    SmittenKitten
    2004 Rider
     1 year ago

    Sorry folks.  This is actually a thing. This practice does happen.  

    This is something that some drivers are known to practice.  To voice their frustrations, some drivers are known to automatically leave negative reviews (i.e. 1-star rating) for short trips and UberPool.  It's hard to tell how many drivers engage in this behavior but they do.

    I don't agree wtih this, as the users should not be penalized for simply using Uber.  You can even tell in this thread that drivers HATE short trips. I get it. but this shouldn't be the way to channel your concerns for Uber.

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      DimSumUng
      127
       1 year ago  (edited 1 year ago)

      You wanna hear something worse?  There are certain groups of drivers who only give one star ratings to all of their passengers to show their dissatisfaction with the whole rating system.

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    AsStibelDude
    625 Driver
     1 year ago

    As a driver with more than 1600 trips and experienced every different day, I do despise the short rides with a passion.  I don't blame the passengers, I blame Uber for the minimum fare that is too low.  Imagine driving 5+ minutes to pick up someone, 5 minutes to drive a 2~3 miles, and making $2 after expenses.  Not gonna lie.  It's a drag. 

    ...but I don't fault the riders for that.  They are doing what they do.  I don't rate them negatively just for that alone.

    It's tricky when it combined with other frustrations we face.  Passengers who are rude, make us wait for pickup (and wasting our time), slamming the door, being too loud...   that all adds up.  If that trip is short and is not making me any money?  I will admit, I am human, and that might let me cross the threshold to start downgrading.

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    amcbeth
    339 Rider Driver
     1 year ago

    Judging from the comments, Uber drivers don't like short rides. I highly doubt they would give a passenger a low rating for s short trip. I think it's wrong. I would like to hear from some riders that encountered this practice before I believe the hearsay.

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    RPaulson
    551 Driver
     1 year ago

    Hellz no.  Where did you hear this?  

    It's true that drivers hate them wish passion. but if they are downrating you, that's wrong.

    Basically all my customers get 5s automatic.  Just sit down and take a ride. Even when a customer was rude or curt with me, I usually give a 5, as long as they just took the ride like a human being.  They aren't expected to make conversations.  They aren't expected to be nice.  They are expected to sit and be transported.

    When the riders are rude, maybe they just had a bad day.  Come on.

    Only very few times I have given low stars and that's when the passener either damaged my car or verbally attacked me.  

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    DDominico69
    163 Driver
     1 year ago

    I see drivers complaining but as long as the riders are being good riders (not letting the driver wait, not messing up the car) they should never be marked down.  Don't fault them for the nature of the business.

    Drivers also have the ability to work in any location.  If you don't like short trips, stay away from downtowns.  Go work in the burbs or target airports and convention centers.

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    DimSumUng
    127
     1 year ago

    I don't mark down riders for taking short trips.  All customers welcome.  More riders the better, and these same people will take longer trips too.

    If Uber could raise the minimum fare a bit, maybe it'll help.  Discourage peole from taking trips that are literally 0.5 mile long  Yes, it happens.  and I get why pax wants to do it.  Wouldn't you sometimes for $3?

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      MaykellyNickols
       7 months ago

      I dont have a car because it was stolen from me when i was hospitalized from a stroke. I sometimes cant walk from the grocery store with bags or I need to go to my doctors appointments not far away. For me, taking an Uber is important & I always tip. I would hate to learn that my personal rating is low because of those short trips. Ive learned my score is a 4.7.