RIDEGURU
Not really!
As a driver or passenger, have you experienced any thing during a rider share experience that REALLY made you angry? I mean ready to pop mad!
Posted 5 years, 7 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
Frank Pressly (fpressly)
4088
Rider
Driver
Ride Apprentice from Greenville, SC
Video te ego audiam vos ego sentio tibi. - Cat herder - Uber/Lyft 3000 rides
I have been a ride share driver for almost three years. While I like the ride share concept, I truly hate it's implementation and the way Uber and Lyft have so little regard for their work force. I am for the little guy. I seek to right injustice and speak for those who cannot speak for themselves. It's usually the ones you find hardest to love that need it the most. Please enjoy my opinion and if you like (or even if you just welcome the effort), an upvote is a digital pat on the back and is most appreciated. I invite you to read my other comments and upvote them as well. Thanks
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Comments
Not Really
The 1st 2 were right after detailing my car. It takes a lot to really make me mad. I can honestly say there has only been a few riders that just pissed me off. A rider chewed off her nail polish then bit her nails and left it all over my seats and floor. I am shocked she didnt bite her toenails and leave them also. Another rider ( didnt realize this until she was done) put her foot up on my counsol to lace up her dirty shoes. Who does this stuff? Never mind I know. Self entitled young rich kids using mommy and daddys money. The stripper who flipped out at me because I dont have a crystal ball to know she wanted to be picked up at the stripper exit. Apparently the app & GPS didnt know either. Then continued to bark orders not to follow GPS and last time she barked was to tell not ask me to stop at a gas station. I almost left her ass there but because I was taking a class I needed for Nursing (Interpersonal Communication)I waited. I did however confront her nicely and tell he…
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The 1st 2 were right after detailing my car. It takes a lot to really make me mad. I can honestly say there has only been a few riders that just pissed me off. A rider chewed off her nail polish then bit her nails and left it all over my seats and floor. I am shocked she didnt bite her toenails and leave them also. Another rider ( didnt realize this until she was done) put her foot up on my counsol to lace up her dirty shoes. Who does this stuff? Never mind I know. Self entitled young rich kids using mommy and daddys money. The stripper who flipped out at me because I dont have a crystal ball to know she wanted to be picked up at the stripper exit. Apparently the app & GPS didnt know either. Then continued to bark orders not to follow GPS and last time she barked was to tell not ask me to stop at a gas station. I almost left her ass there but because I was taking a class I needed for Nursing (Interpersonal Communication)I waited. I did however confront her nicely and tell her her attitude and behavior were unacceptable and rude. She did apologize and promise me 5 stars. I really wanted to say, "stick your 5 stars to your pasties and pluck some bills from your skanky g string". Then I remembered where the g string lies and thought better of it.
I have 1357 trips, (only 1 report for nav 3 days into my 1st week of driving) mind you GPS's fault added 20 secs to trip.I maintain a 4.93 to 4.95 rating 475 5 star trips. Last and certainly not least. The rider ( I cannot figure out which one) who reported me for car being dirty and bad odor and apparently (according to email from Uber)I needed to shower. This pops up as a report a few weeks ago while driving on a Friday night. I lost it. I cancelled my rider pulled over and sent Uber some of the most nastiest emails to date (trust me I have sent some pretty bad ones) I was shocked when I was able to get back on the app in the morning. I thought for sure I would be deactivated. I sent screenshots of my car, pics of the air freshners I use. I do not since the 6th grade leave my home unless I am showered, hair washed daily, make up on and clothes are never worn more than once before they are washed. My kids think I am OCD when it comes to wash and cleaning. My clothes have to smell like fabric softner when I put them on or they go back into the wash. Lol I will also mention I use deodorant. I am in Nursing school which thry dont tolerate bad hygeine and I work in hospital where I cant smell either. I wouldve been less angry if they reported I was falling alseep at the wheel (although I dont do that either). I was so furious I retired for the night after 3 rides. Texting this story is making me angry all over again. Lol I went back and forth with Uber for about 7 emails from me 3 from them. How dare they believe 1 rider report assume they are telling the truth. I hope their dumb simple minded asses didnt refund this piece of shit rider. There was more bad language used. Language I never use. Dont think its a good idea to put certain words up on this site lol They email me back saying they dont always believe rider especially since there are no other reports but they are just trying to help me with telling me what rider said and give me suggestions. Wait you just said you didnt necessarily believe them but now your suggesting air freshner and better hygiene again. I finally gave up. Told them what I thought about rider, report, and their responses and called it a night. Nothing has pissed me off more than thst night. So wish I knew who it was. I had no issues with any rider other than the foot fetish guy who wanted to know about my shoes and a guy who said he left his cheap throw away cell in my car which was not in my car (I even checked gas station/mini mart I took him to to make sure they didnt have it).I had few rides that week and only drove 2 days. Guess Ill never know. Yet again my answer turns into a book. Sorry again. :)
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I always have riders who completely ignore my request to not smoke and smoke anyways. Yep, people do it anyways. I am at a point where I take it as a Saturday night. (sad)
What really ticked me off is one customer who left a cigarette burn on my door's upholstery. I saw this happen and called it out. I was so mad I thought I'd lose it.
If they do that in my car, they get kicked out. Doesn't matter where we are.
But most of the time when I pull the car over and inform them that they are no longer welcome, they put out the cigarette. And so I continue. I am not cruel, I just demand a certain level of respect. All that being said I have only encountered this problem a few times in my career.
Yes, that happens. Drunk people think they are being so clever when they "discretely" smoke in my car. Gosh.
In front of bars, without exception, they always take a HUGE puff before they get on the car. Then my car ends up smelling for the rest of the night.
Ah, only if customers knew what we go through to clear that smell between fares Sigh...
I posted a comment about a month ago but I now found 2 more things that really makes me more angry than the other post. First- RIDERS PUT your SEATBELTS ON especially in BAD WEATHER. I dont care about the ticket & insurance will cover law suit as much as I dont want you flying through my windshield. I dont want to watch as they scrape your dead lifeless decapitated body off the road nor do I want to live with that for the rest of my life (even though it wasnt my fault). 2nd - In bad inclement weather snow or rain if your Driver gets you to destination safely TIP the driver. Obviously you are not driving your own vehicle for a reason. You either dont have a car, your drinking, or you dont want to drive or dont know how to in bad weather. Would it kill you or break your bank acct to give the driver a few dollars extra for risking their lives and car to get your ass out to dinner, movie, or the bar? Think about it, if your answer is yes your just a terrible person or as cheap as they…
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I posted a comment about a month ago but I now found 2 more things that really makes me more angry than the other post. First- RIDERS PUT your SEATBELTS ON especially in BAD WEATHER. I dont care about the ticket & insurance will cover law suit as much as I dont want you flying through my windshield. I dont want to watch as they scrape your dead lifeless decapitated body off the road nor do I want to live with that for the rest of my life (even though it wasnt my fault). 2nd - In bad inclement weather snow or rain if your Driver gets you to destination safely TIP the driver. Obviously you are not driving your own vehicle for a reason. You either dont have a car, your drinking, or you dont want to drive or dont know how to in bad weather. Would it kill you or break your bank acct to give the driver a few dollars extra for risking their lives and car to get your ass out to dinner, movie, or the bar? Think about it, if your answer is yes your just a terrible person or as cheap as they come.
I try not to post tipping discussions in forums but after driving this past snow storm 2 wks ago and relentless downpour & flooded roads this past Saturday night in Philly & Lower Bucks I really felt the need to address it. If a rider never ever tips an Uber driver they should on these bad weather days for multiple reasons that I dont feel the need to go into detail as it should be common sense. Although common sense is lacking in many people.
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Took one last ride Saturday night at a local bar called 3 Monkeys. Picked up male and female who were either dating or married. They both passed out during the 3 mile ride. When we pulled up I was able to wake the guy easily. It took a little more to wake the female up. First words out of her mouth was "did you tip her" to which the male mumbled yes and kept saying "come on lets go". The female still somewhat half asleep asked again "did you tip her"? Now he was getting annoyed. Did the cheap jerk think I couldnt hear her asking or him lying? Hello you are right behind me, I speak English, not deaf, and not stupid. This was worse then "I'll tip you in the app". What a cheap, rude, a#&hole. Hopefully she isnt married to this idiot and realize what a jerk he really is.
Nothing can come close to the original post!
While it would take a lot to make me ready to pop, one passenger really got me mad.
He was hidden deep in an unpaved parking lot behind a fence with no numbers on it. Even with him trying to help, it took 15 minutes to find him. He finally had to walk out to the street. He spoke broken english which made it hard. Too long, I should have cancelled.
On entering the car, he had mud caked all around his shoes.
I asked him to please clap them before entering the car because I had just detailed it, and because I did not want all the mud in the car. He turned and mocked me with sad eyes and said "Awwwww, you knew what you were getting into when you took this job." and flaired out his lower lip (pouting and taunting me.)
I had to bite my lip.
I should have kicked him out, but I explained that it was MY CAR, I was not a taxi, and that I did not have to give…
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Nothing can come close to the original post!
While it would take a lot to make me ready to pop, one passenger really got me mad.
He was hidden deep in an unpaved parking lot behind a fence with no numbers on it. Even with him trying to help, it took 15 minutes to find him. He finally had to walk out to the street. He spoke broken english which made it hard. Too long, I should have cancelled.
On entering the car, he had mud caked all around his shoes.
I asked him to please clap them before entering the car because I had just detailed it, and because I did not want all the mud in the car. He turned and mocked me with sad eyes and said "Awwwww, you knew what you were getting into when you took this job." and flaired out his lower lip (pouting and taunting me.)
I had to bite my lip.
I should have kicked him out, but I explained that it was MY CAR, I was not a taxi, and that I did not have to give him a ride at all. Also that I would have to clean it up and if he made it dirty enough he would have to pay to have it cleaned. I was still nice to him, and still gave him a pleasant ride. Still, by then the damage was done. He got the ride, I rated him poorly and I am sure he did the same. I also had to drive across a muddy parking lot with pot holes big enough to swallow my car to get his luggage. I had to clean the car and the carpet. Red and grey clay. I called in and asked that they never pair me with him again.
It is annoying when people put in the wrong address, then are not out side when you get there... or worse: they don't even try to flag you down when you arrive... (as if we are supposed to be magicians and know...) if we pass them... they get condescending when they get - the trip is off to a poor start.
Once I waited in the driveway at the address given, and the owner came out with a shotgun. The passenger must have done this before, because he realized quickly why I was there. Still, not fun.
One other thing... Never ever spray on perfume in an Uber. You could potentially kill your driver and you in the process.
Don't smoke or vape anything in the car... that really does not need to be said.
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The dirty shoes things aggrivates me to no end. Most people are considerate enough to clap their feet together before they get in. Some are not. They are either oblivious to it, or worse sometimes I think they do it intentionally as a power play. I drive in Boston where we for most of the winter the roads are covered in slush which is a mixture of ice, road grime, and road salt. I put all weather mats in the car (I am not crazy) but still, the slush gets everywhere if people don't stomp it off first.
It is just a basic courtesy that your mom should have taught you growing up.
OP - what is a cat herder? In your profile.
A car herder is one who has to challenge improbability for authenticity. N-o-o-o-t impossibility, improbability.
WOW, just wow, I was not expecting this story when I opened this thread. I am glad I took the time to read it all, and I am even more glad that you were wise enough to know how to help her. Thanks for your bravery. When did this story take place?
The week of 4th of July last year (2017).
Despite your alleged good intentions riding all over offering people free rides especially to women is soooo creepy. I bet people call the police on you often.
Hmmm... I don't think I have ever had someone call an act of kindness "creepy". I pick up men and women equally. You aren't much of one for exaggeration are you? "Riding all over offering people free rides"? Matter of fact, I have never had anyone call the police. When you see someone walking down the highway in a very remote rural area, it usually means they are in trouble and trying desperately to get somewhere. If I am going that way anyway, what is the harm in asking if you can help? I think you have issues that need professional attention!
That women was so lucky you drove by her and not RatingLow LOL
https://madamenoire.com/290330/14-gestures-we-wish-men-knew-are-just-creepy/
It isn’t about what I think it is rather the whacky world we live in. Who is to say you are not walking right smack into a nasty lovers quarrel? Are you familiar with the situation in Florida where the man aggressively cut off the Uber driver that had his girlfriend in the car? He ended up getting shot and killed by the Uber driver as a justified shooting. He still ended up getting removed from both Uber and Lyft for violating multiple policies particularly the no carrying firearms policy.
I’m sure you mean well but God forbid you put yourself into a syndicated news coverage situation you damage the reputation of rideshare companies which ultimately increases the likeliness of less pay for me and most other drivers here. 😂
A UBER Priest , just dandy .
Uhm, uh sorry. It's "an" UBER priest. The rules say that if the following word begins with a vowel you must use "an". If the following word begins with a consonant then "a" is correct. With UBER the "U" is a vowel. Therefore, "an UBER priest"... oh so dandy, would be correct.!!