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How low is too low (Passenger rating)

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LG-PA
810 Driver
 Posted 5 years, 5 months ago

Had a Lyft request last night for a long ride. As I was pulling up to the train station in Newark I looked at Lyft screen and noticed little yellow person is not on the map (tells me most likely someone ordered a ride for a friend or family member). Extremely crowded at the station so I call the passenger and I was right, Mom ordered a ride for her son and grandson. (Greeeat, as soon as I hear Grandson, red flags go off - how old is the grandson I ask?)

He is 4 years old se says. I ask - does your son have a car seat for him?,  -Ahhhh, No!

Unfortunately I will not be able to give them a ride, etc due to policy, and so on and so forth. 

She says this never happened before, you know, the usual speech, I told her I will cancel the ride, though really should have had her cancel it herself.

As I pull away I get my next request - look at the passenger rating below - yet, OK for them to stay on the platform but not for the rideshare drivers who fall below 4.6

Obviously I declined. 

I bet the passenger was looking at his app and saw at least 8 cars available near by, but the wait wheel just kept on spinning, and spinning and maybe is still spinning. What drier in their right state of mind would accept this request.

Passengers do not seem to understand the importance of being good human beings while being driven. Rating that low absolutely indicates it was not 1 or 2 rouge drives leaving low marks

Comments

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    Wes
    1602 Rider Driver
     5 years ago

    What I have found interesting is that in every instance where I accepted a paz with a low rating, and honestly it was almost always because of being too quick to press accept, those passengers have been outstanding people whom i really liked.  Which always makes me wildly curious - "what did you do to get such a low rating" kind of thing, but honestly I've never asked the paz what happened to make their rating so low.  I think i'm going to start just to hear some entertaining stories.

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      momof4
      8198 Rider Driver
       5 years ago

      A few months back I was declining rides when below a 4.75but I was finding most riders had lower ratings. When I started accepting lower rated trips I had no issues with the riders.  They were all nice. I did ask a few that I felt wouldnt mind me asking. Most had no idea. Some said they like to talk when they are drunk. Lol I dont mind conversation at all. It seems like riders that sit quietly and dont say anything have higher ratings. I like when people talk it dont seem as awkward. I see on forums where drivers take stars for not tipping cash, closing door to hard, or being drunk. Most of my drunk riders are fun. I dont judge on tipping as people dont always carry cash, sometimes I get tips 2 weeks after a ride. Although its great to get tips its not mandatory.  If you are driving at 2am on a weekend you are going to get drunk people and the door thing they dont do on purpose. Drivers are doing the same thing we complain about when it comes to rating.  There has been …

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      A few months back I was declining rides when below a 4.75but I was finding most riders had lower ratings. When I started accepting lower rated trips I had no issues with the riders.  They were all nice. I did ask a few that I felt wouldnt mind me asking. Most had no idea. Some said they like to talk when they are drunk. Lol I dont mind conversation at all. It seems like riders that sit quietly and dont say anything have higher ratings. I like when people talk it dont seem as awkward. I see on forums where drivers take stars for not tipping cash, closing door to hard, or being drunk. Most of my drunk riders are fun. I dont judge on tipping as people dont always carry cash, sometimes I get tips 2 weeks after a ride. Although its great to get tips its not mandatory.  If you are driving at 2am on a weekend you are going to get drunk people and the door thing they dont do on purpose. Drivers are doing the same thing we complain about when it comes to rating.  There has been 2X i gave a rating lower than 5. Unless they are awful people who mess up your car why rate low? Dont get it. I now pick up anyone who is above a 4.6. I may go lower at times but I definately wouldnt pick up 4.40. 

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        LG-PA
        OP 810 Driver
         5 years ago

        Rating lower for no cash tip is stupid indeed

        On Lyft I wait 24 hours before rating and if no tip on long ride heybgwt a 4


        On Uber rating system should also allow to wait to rate passengers 24 hours but that is not the case, so I typically take them all 5 unless they did something to really deserve lower.


        Cash tip is a suggestion to low rate passengers to quickly. Ring their rating up so driver does not have to guess whether to rate them lower or not. 


        Once rating is back up then passenger can switch to again tip or not tip through app;)

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    momof4
    8198 Rider Driver
     5 years ago

    Damn. No way would I pick them up. I had one a few months ago that was a 4.40 accepted it while texting on phone by accident. Let Uber take me the wrong way so I could cancel and blame them. Lol  I questioned Uber about the rating they sent me a cancel fee lol and didnt charge it to rider. They never do that. Of course it was to avoid the real question about the rating I sent them. 

    I had one the other night that I accepted. I then realized he was a 4.40. I pulled over thought about it for 30 secs and then said  "no way". It was late, decent expensive condos off the river but dark as hell back there. Nothing around but darkness and the river. Right off of State Rd. I hate pick ups back there. There are some strange, dark, weird roads and warehouses. Usually no people around either. No way was I chancing it.

     Had a pick up off State Rd over summer for XL  coming off Tennis nothing but gravel road didnt even know there were houses back there and lived in…

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    Damn. No way would I pick them up. I had one a few months ago that was a 4.40 accepted it while texting on phone by accident. Let Uber take me the wrong way so I could cancel and blame them. Lol  I questioned Uber about the rating they sent me a cancel fee lol and didnt charge it to rider. They never do that. Of course it was to avoid the real question about the rating I sent them. 

    I had one the other night that I accepted. I then realized he was a 4.40. I pulled over thought about it for 30 secs and then said  "no way". It was late, decent expensive condos off the river but dark as hell back there. Nothing around but darkness and the river. Right off of State Rd. I hate pick ups back there. There are some strange, dark, weird roads and warehouses. Usually no people around either. No way was I chancing it.

     Had a pick up off State Rd over summer for XL  coming off Tennis nothing but gravel road didnt even know there were houses back there and lived in area my whole life. Rider called me let her guide me. Big mistake she was 1/4 mile down the road to the left, no access to the rd. from where I was.   She put me in the middle of a field couldnt see 2' in front of me flipped on highbeams. I was surrounded by deer had to be at least 35/40 of them. It looked like something out of a horror movie. Was waiting to hear chainsaws starting up and dead bodies hanging from trees lol. That definately was one of my scariest trips. I am lucky she didnt send me over an embankment into the Delaware River. Lots of warehouses back there on left but houses on right that are hidden that I never knew exsisted. 

    My Second night driving for Uber got a request off State Rd. headed back to address of warehouse total darkness, no lights, no people, tried to take me to back of lot by woods. I didnt know what to do or how to cancel. No way was I going back there. Headed away from area about 3 min away I figured out how to cancel.

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    ErasDrivingCo
    140 Driver
     5 years ago

    Wow! 3.38!

    4.7~ is the guideline for me. Anything lower is asking for trouble.

    The lowest I've taken is like 4.2, I believe. It's funny because these people, especially those with low ratings, have no idea they are being rated at all. LOL.