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Uber Black/SUV Drivers - Thoughts on the new quiet mode?

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dessertali
100
 Posted 1 month, 1 week ago

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Curious what these new features are like from the driver side!


https://ride.guru/content/newsroom/what-is-uber-quiet-mode

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    momof4
    7285 Rider Driver
     1 month ago

    If you are an Uber Black driver you are a professional driver. You all ready know if there is luggage to get out and load it. There is no need to let driver know. You know not to talk unless you are spoken to. They ask if temp is ok. These drivers are not idiots. As an Uber X & XL driver I know to get out & load the luggage and I ask about temp. My SUV has back controls for heat and AC. I always explain to riders how to.use it (although its pretty basic)can control or just ask and I will adjust it.  When rider gets in I say good evening  how are you? How was your day? If they give me one word answer I dont speak unless they strike up conversation. If they are doing work or on the phone I dont speak to them. If they elaborate on their day, ask me questions, then I talk to them. 99.9% of the time you can tell if they want to talk or not. Some talk in beginning and then they get quiet my clue to stop talking. Its not rocket science. I know not to bring up my problems,...

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    If you are an Uber Black driver you are a professional driver. You all ready know if there is luggage to get out and load it. There is no need to let driver know. You know not to talk unless you are spoken to. They ask if temp is ok. These drivers are not idiots. As an Uber X & XL driver I know to get out & load the luggage and I ask about temp. My SUV has back controls for heat and AC. I always explain to riders how to.use it (although its pretty basic)can control or just ask and I will adjust it.  When rider gets in I say good evening  how are you? How was your day? If they give me one word answer I dont speak unless they strike up conversation. If they are doing work or on the phone I dont speak to them. If they elaborate on their day, ask me questions, then I talk to them. 99.9% of the time you can tell if they want to talk or not. Some talk in beginning and then they get quiet my clue to stop talking. Its not rocket science. I know not to bring up my problems, talk about myself or my life, stay away from religion, politics, or lifestyles. If they bring up those topics I steer conversation to something else. I never offer advise unless asked my opinion. Uber is charging rider for these choices. Its not going to driver. Just another dumbass way for them to make $. Why dont they concentrate on making the app safer for riders and drivers? Something that is really needed. I will be shocked if riders pay extra for this when they can tell driver in person that they want quiet or to change temp. From what I am hearing drivers may not accept  the rides that say "quiet ride" because in their opinion its BS. Personally I think its rude to click a button to say "quiet ride". Lets say the rider picks quiet ride. After the ride the rider decides they want a free ride. All they have to do is send message message to Uber saying I picked quiet ride and driver talked to me. Things like this happen all the time. In my opinion and others totally rediculous. Drivers are mad as they should be. Again they are not idiots. They want to be tipped they know how to act when driving higher end vehicles when the riders are paying for a better service. Just because you drive for Uber doesnt mean you are an idiot eith no education. There are highly intelligent drivers and many drivers who are educated driving for Uber. Good question to ask. 

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      frank3
      53 Rider
       1 month ago

      Momof4 -you are one of the good ones!! I will say I have taken countless Uber's over the past few years and a good driver who understands basic human signals like you describe is actually quite rare.

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        momof4
        7285 Rider Driver
         1 month ago

        Thank you. Thats just sad to hear. I thought it would be common sense. I love to talk or just to listen to people. However I do know when to shut up:) I sure as hell know no one wants to hear your problems, illnesses, advice (most times).  No one is interested in your accomplishments, hearing you brag, or complain. I shouldnt be surprised though as many people have no common sense:) Thank you for replying:)

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    cacocay
    8 Driver Driver
     1 month ago

    As an Uber Black/Select driver ,I love to drive in order to have fun get excited to meet a positive cool people with a friendly attitude especially those since of hummer who are funny and chatty keeping me entertained by talking to them treating me as a special making my job happy .But sometimes ,when I pick up those arrogant ,jerks and snappy customers they don't say  "hello "and just get in and start giving an orders . Many formal passengers want to ride in silence which is very rude and super  awkward, and probably many of the drivers on the contrary likes to chatt for fun .Still, as a human being  need to contact with each other showing a human interactions  with a nice and friendly attitude treating each other with respect . I always rating those kind of the nice humble riders 5 stars if they are friendly and socialize with a sense of hummer  by joking and  having a small chatting with the riders trying not ignoring them if they want ...

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    As an Uber Black/Select driver ,I love to drive in order to have fun get excited to meet a positive cool people with a friendly attitude especially those since of hummer who are funny and chatty keeping me entertained by talking to them treating me as a special making my job happy .But sometimes ,when I pick up those arrogant ,jerks and snappy customers they don't say  "hello "and just get in and start giving an orders . Many formal passengers want to ride in silence which is very rude and super  awkward, and probably many of the drivers on the contrary likes to chatt for fun .Still, as a human being  need to contact with each other showing a human interactions  with a nice and friendly attitude treating each other with respect . I always rating those kind of the nice humble riders 5 stars if they are friendly and socialize with a sense of hummer  by joking and  having a small chatting with the riders trying not ignoring them if they want to talk which make me fill having good time doing my job keeping entertained getting treated as a spacial super star which make me so excited and also keeping our vehicle clean with no mess or damages  or eating and drinking inside making a mess  .if the riders do not engage in conversations I will downrate them with 2 to 3 stars maximum for being formal ,rude and jerks with arrogant behavior acting like they are bossy treating the drivers as a slave especially if they jumped to my car asking me to take them to their destination  without saying "Hello" and also if they are not talkative being so quite during the trip entertaining themselves by  texting or talking on the cell or people and also if they are talking among to each other with people inside my car ignoring me instead of chatting with me which is really awkward and super rude ,getting frustrating and makes me feel like a machine doing my job which not nice at all to be rude and disrespectful with no reason .Those kind of riders need to understand Uber is a community service not like a taxi cab service taking them from point A to B  making a space between the riders and drivers.Also it's very annoying ,super awkward and very rude for being quite not chatty or chatting among to each other keep the driver ignored and also when they ask the driver turning on the radio very loud beside ignoring the drivers chatting among to each other so that they deserve 2 stars for misbehave with no respect for the friendly Uber drivers and their vehicle . So if the riders want to be a good 5 star rating passenger they need to make that " Don't Ignore your friendly Uber driver ". 

    If the riders are looking for a quite service with a quite formal driver without being sociable and friendly avoiding getting a bad star rating for being formal with a drivers all the time during the trip taking them only from point A to point B just to have a relaxation doing their own privacy by making a space or a wall between the drivers not communicating with them without a friendly atmosphere such as : listening to the music or playing a video on the cell phone and also texting or talking on the phone without an excuse or doing their own entertainment by chatting among to each other ....etc ,it's much better to take a public transport up such as a taxi cab , shuttle , bus or luminous with those formal quite drivers . However ;those cab drivers are unfriendly with their passenger , busy and making a space always who are not talkative with there passenger as long they are looking for a quite and relaxation service like that and also they don't have any friendly greeting their riders like us as an Uber's partners.However;If those arrogant riders ignoring us as a friendly drivers like to have a quite ride with your phone texting ,talking and chatting with peploe with you keeping the uber driver ignored by treating us as a server or slave its will be better for them to take a public transport up such as a taxi cab , shuttle , bus or luminous which is fair enough if they don't show us any friendly treatment with a respect as a human being .


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    Bigfrank
    394 Driver Driver Rider
     3 weeks ago

    Does quiet mode also include Farting ?

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      PhilDorfman
      44 Driver
       1 week ago

      Apparently just conversations.  It doesn't even apply to music.

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    WWBlueStuff
    260 Driver
     1 month ago

    I love it.

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    hanktoto
    138 Rider Driver
     1 month ago

    I agree with Momof4, the new preferences are all basic things that any decent driver should no within the first few seconds of the driver anyways. Always help with luggage, ask how they are and take your cues on whether they want to talk of not, play "bland music" like jack johnson, keep the car comfortable temperature wise (always air on the colder side instead of warm ) and you will be good to go!