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Viewing posts by RideGuru Team

How to Contact Lyft

Posted by: RideGuru Team in Rideshare Knowledge 8 years, 3 months ago

Lyft has a number of ways to get in contact with their customer support team. See a list of all the ways to reach Lyft below.

  1. The best way to currently contact Lyft is through their help center (https://help.lyft.com/hc/en-us). They have lots of useful articles and resources for both riders and drivers. If you do not find the answer you need, you can email them using their webform (https://help.lyft.com/hc/en-us/requests/new) and a customer representative will get back to you.
  2. If you would rather go straight through email try emailing [email protected].
  3. The Lyft support team has created a …
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How many Uber drivers are out there?

Posted by: RideGuru Team in Infographics , Rideshare Knowledge 8 years, 4 months ago

How Many Uber Drivers Are Out There

Here at RideGuru, we love all things travel. So when Uber released nerver-before-seen internal data, we jumped on it. This graph shows the top ten cities in the United States with the most Uber drivers at the end of 2015. As Uber continues to grow and diversity it's not surprising the number of drivers and riders has grown substantially each month!

If you're wondering if Uber is the best transportation option for your trip, check out RideGuru for expert comparisons, estimates, and information on all major rideshare companies. We want to make it …

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Humans of Uber

Posted by: RideGuru Team in Announcements , Driver Community , Rider Community 8 years, 4 months ago

                 

Our team at RideGuru is excited to bring all ridehail drivers and riders together through this site and our social media channels. We hope to create a fun community where everyone can share their travel and ridehail stories with one another. To kick-off this community, we are creating a "Humans of Uber" series on our instagram (@RideGuru), where we will share Uber drivers stories from around the world with our followers. Through this adventure, we hope our fans learn about different cities, what it is like to be a driver, and get to know some friendly faces within the ridehailing …

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5 Ways to Contact Uber

Posted by: RideGuru Team in Rideshare Knowledge 8 years, 4 months ago

                       

1.  Contact Uber directly through the Uber app. Step 1. Open your Uber app and tap the menu in the upper left hand corner. Step 2. Click on "Help". Step 3. Select the text that corresponds with your issue. If you need to contact Uber regarding a certain trip, go to "Your Trips" in the menu and click on the past trip that you need to inquire about.

You can also update your account information through the Uber app by clicking on "Settings".

2. If you are a social media guru, try tweeting at Uber (@Uber or @Uber_Support). If …

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How to Find Your Free Uber Rides!

Posted by: RideGuru Team in Rideshare Knowledge 8 years, 4 months ago

Who doesn't love free stuff, especially free Uber rides!? Uber is constantly running promotions to give their new and existing riders free money towards rides. You might even have some Uber credits on your account right now! Follow the below steps to find out if you have free Uber rides waiting for you. Ride On!

Step 1. Open your Uber App and click on the menu icon in the upper left hand corner.

                                                               

 

Step 2. Click on Payment.

                                                                

 

Step 3. If you have free rides, they will appear below your credit card info. To see the details regarding your free …

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