RideGuru Newsroom

Lyft Cash is an alternative way for riders to pay for Lyft rides rather than placing a credit card on file within the app. The Lyft Cash feature lets users add money as often as needed to their Lyft accounts to pay for rides. You can even use the Lyft cash feature to add cash to you Lyft app through various storefronts! Find out more below.

Setting up Lyft Cash

Before using Lyft Cash you will have to set this feature up as your preferred payment method within your app by navigating to “Payments” and choosing “Lyft Cash” as your …

In the world of customer service, there are always great service providers, who go above and beyond, bad service providers, who seem like they’d rather be on vacation, and everything in between. One of the nice things about rideshare platforms is the ability to rate. Not only can a passenger rate their driver, but the drivers can also rate the passengers. No one wants a bad driver or a bad passenger; they’re both miserable. 

Rating scales for both Uber and Lyft are one to five stars. It is custom to always give 5 stars unless your ride was less than …

We are frequently asked by our members why they have been overcharged by Lyft. Sometimes there is an easy explanation, a fee or toll that was unexpected, but other times Lyft has made a mistake resulting in a higher fare. Here are all the reasons you may feel you were overcharged for your ride and what to do in each situation.

Your driver took a “poor route”

This is perhaps the most common reason why people end up with higher fares than they were expecting. Lyft drivers are expected to use the outlined route and GPS to navigate to your …

Are you looking to book an Ola Ride for your friend or family member? Here is everything you need to know in order to book your loved one a ride and make sure they arrive at their destination safely!

How to book a ride for a friend who is NOT at your current location:

1. Open up your Ola app
2. Enter in your friend’s current location as the pickup location.
3. Select which service you would like to pick up your friend and then choose to either RIDE NOW or RIDE LATER.
4. At this point, you will be asked who you are …

Have you heard about Uber Bus? Uber Bus is a new way to enjoy a comfortable, safe, and convenient commute at a fraction of the cost of an Uber car.

Uber Bus utilizes the Uber app technology to reserve a seat on a “clean, air-conditioned, and high-quality bus”. When you request an Uber Bus ride through the app, you will see all the possible timings that you can book and will even have the ability to schedule rides up to 7 days in advance.

Ordering an Uber Bus Ride on the Uber App

Before you begin, make sure you are …