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Viewing posts for the category Rider Community

Uber Updates Safety Toolkit with 3 New Features

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 1 year, 7 months ago

Uber Safety Toolkit

When Uber first introduced their Safety Toolkit within the Uber app back in 2018, they essentially launched an “in-app emergency button”. Since then, Uber has added trip sharing, ride verification, and various 911 features. Today, Uber has announced 3 new features to ensure you get where you are going safely.

 

The New Safety Toolkit Design

To help riders quickly access safety features, Uber has redesigned their Safety Toolkit. With the new design, riders simply have to tap on a large safety shield which will bring them to a variety of large tiles with every safety help option in their area. …

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Advertising is coming to Lyft

Posted by: Lilly Kenyon in Driver Community , Rider Community , Rideshare Knowledge 1 year, 8 months ago


Yesterday, Lyft announced their newest initiative, Lyft Media. Lyft describes Lyft Media as “Lyft’s very own media and advertising business”. Lyft breaks down Lyft Media into 4 segments, Lyft Halo, Lyft Tablets, Lyft Bikes, and Lyft Skins. Here is a breakdown of each platform.

 

Lyft Halo

According to Lyft, Lyft Halos are “smart digital rooftop screens that capture attention with engaging videos targeted to the vehicle’s exact location and time. Brands can reach mass audiences at the specific times and places most relevant to their business and track the performance of their campaigns through our attribution partners. This provides a …

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Lyft Now Accepts Cash as a Form of Payment!

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 1 year, 9 months ago


Lyft CashImage from Lyft.com

 


Up until this point, rideshare companies only accepted debit/credit cards as a form of payment. Unfortunately, that created a transportation barrier for almost 7.1 million US households who are “unbanked” or have limited access to traditional financial services. Lyft, in an effort to be more inclusive, recently announced a new way to pay for Lyft rides: with cash.

According to Lyft, “Riders can now conveniently add cash to their Lyft Cash balance at more than 35,000 retail locations nationwide including Walmart, ACE Cash Express, Kroger Family of Stores and more. Riders can simply present a barcode or …

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UberX Share; Uber's Newest Shared Ride Service

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 1 year, 10 months ago

UberX Share

Just weeks after Lyft announced their new and improved shared rides, Uber released a statement detailing their newest service, UberX Share. Similar to Uber’s old pool option, UberX share allows passengers who are going in the same direction to share an Uber ride and save on cost.

However, there are a few improvements to their service! In a blog post Uber stated, “Since pausing shared rides in 2020, our teams have been working tirelessly to revamp the experience.” Some of the new features you can expect to see with UberX Share are:

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Uber’s Lost and Found 2022

Posted by: RideGuru Team in Rider Community 1 year, 10 months ago

Uber Lost and Found 2022

Our team here at RideGuru always looks forward to the Uber Lost and Found Index report each year as some of the “findings” are quite hilarious, not to mention bizarre! If you are new to the Lost and Found Index, this is Uber’s 6th year publishing a full-on report of everything that passengers have reportedly left behind in cars. Along with their fun Lost and Found findings, Uber also breaks down the most forgetful cities, dates, times, etc.

Some of our favorite left behind items this year include: a Bernie Sanders fanny pack, 40 chicken nuggets, a pet tortoise, and …

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