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Viewing posts for the category Rideshare Knowledge

Live in Florida? Now You Can Hail an Uber Through a Phone Call!

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 10 months ago

call uber

Uber has just released a new, unique feature geared towards the baby boomers. Throughout the state of Florida, customers can now call a phone number to request a ride instead of hailing one through the app.

While the service was created and intended for older users of the popular ridesharing app, anyone can dial the new number to request a ride. Simply call 833-USE-UBER and you’ll be automatically connected with a human. The operator will ask for a few details, such as where you are located and where you would like to go, and then will confirm your trip and …

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Why Tipping in Cash is Best

Posted by: Felicia Dodge in Rider Community , Rideshare Knowledge 4 years, 10 months ago

The world has come to rely on credit cards. Even credit cards are beginning to be less necessary through the advent of Venmo, Google Pay, and similar technologies. Cash is far less common in people’s wallets than it was thirty years ago or even ten. It lacks the safety features credit cards do, so why is it still the best way to tip?

Companies tipping policies can vary as drastically as fall weather. When you leave a tip on a credit card, it can affect how the person you’re tipping receives it. Tips left on credit cards are taxed. Some …

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Lyft Restructures and Lays Off 90 Workers

Posted by: Lilly Kenyon in Rideshare Knowledge 4 years, 10 months ago

Lyft Layoffs

Lyft has been struggling with one very important question: Can they make money? 

On Wednesday, January 29, 2020, Lyft announced it is in the process of a corporate restructuring, which means job cuts.

Lyft employs over 5,500 people throughout the company and their various departments. The layoff will affect 90 people in the marketing and enterprise sales departments. The marketing department is being restructured. They currently market on a city to city basis. The restructuring will see the creation of marketing teams dedicated to regions instead of individual cities. The enterprise departments are reorganizing and reevaluating which markets are their …

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Phoenix’s Sky Harbor Airport Has A New Rideshare Fee

Posted by: Lilly Kenyon in Driver Community , Rider Community , Rideshare Knowledge 4 years, 10 months ago

Uber Airport Fee

Recently Phoenix imposed a new fee for all Uber and Lyft rides to and from the Phoenix Sky Harbor International Airport. The council voted 7-2 for the fees to be placed on all rideshare services to and from the airport. Due to a technicality, there was a revote in December, which upheld the original vote’s decision of 7-2 in favor of imposing the fee. The two months between the original vote and the revote saw Uber and Lyft putting in a great deal of effort to lobby the city council to rethink their vote. Lyft even threatened to stop offering …

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Is Uber Just A Payment Collection Agency For Drivers Now? Must Read For All Drivers & Passengers.

Posted by: Sergio Avedian in Driver Community , Rideshare Knowledge 4 years, 10 months ago

I have written extensively in the past about the changes Uber has implemented for California drivers since November of 2019! They are seemingly positive but Uber decided to push a new PAA (Platform Service Agreement) through the app on January 6. 2020. All drivers were forced to sign it in order to log on to the platform and earn a living. Before the PAA there was the TSA (Technology Services Agreement) in 2019 and TOS (Terms of Service). They are all long legal documents and I doubt that other than a handful of drivers a vast majority will not waste …

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