RideGuru Newsroom

For the first time in a long time, Uber is actually in decline.

Recently, it was reported that Lyft is continuing to see steady growth in New York City specifically in the business traveler segment. Uber still currently dominates this market in New York City, but in the past year they saw a decline in their market share attributed to Lyft’s increasing share. Just in the past quarter, the percentage of business travel receipts for Lyft increased by 3%, the largest quarterly increase recorded.

Uber, on the other hand, saw a 1% decline in business traveler receipts in the past …

The latest buzz is all about how rideshare companies Uber and Lyft are actually adding to traffic congestion. We all thought that ridesharing, especially carpooling, would lead to lesser cars on the road and decrease personal car ownership, but according to a recent study from University of California, Davis, the popular opinion was wrong.

Based on surveys conducted in seven major American cities, more than half of Uber and Lyft rides in metropolitan areas would not have been taken if the companies did not exist. In other words, 49% to 61% of rides would have been made on foot, bike, …

Can Uber restore its reputation to become a company that women want to work for?

It has been 8 months since former Uber engineer Susan Fowler wrote a blog post that showed how Uber’s culture was tolerant of sexism. This blog post started a revolution with Uber, and since then the company has been in the headlines for a number of scandals.

Details about Uber’s company culture started to be released, such as how much alcohol use was encouraged during company events, sexism in multiple cases, and the type of control the former CEO Travis Kalanick held over all of …

1. How to find your rating

Uber now makes it very easy for passengers to know their rating at any time. In the past, users had to make a request to view their rating, and it would take weeks to get back.

Now, you can find your rating straight through your Uber app. Simply open the app, click on the menu, and under your name you see a number 1-5. There is a star next to the number to indicate your rating.

For advice on how to improve your passenger rating, check out these helpful tips.

2. Split fare fees

What many …

There’s a new rideshare service coming to town, and it’s no stranger to self-driving cars. Alphabet, the parent company of Google and Waymo, is rumored to be releasing their own ride-sharing service with their self-driving cars which they have been working on since 2009. And the best part, it is coming this fall, possibly by the end of this month!

Different from Uber or Lyft's self-driving car fleets, this ridesharing service would not employ drivers-- rather, it would rely solely on autonomous vehicles. That is, as long as they can work out the issues they are experiencing with the cars. …