RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Can we request a van from the airport?
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Is it common for Uber drivers to also drive for other rideshare services. What kind of percentage do that?
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Why is it so slow for Uber drivers over the summer?
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Can I drive a Tesla 3 as an Uber?
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How do Uber and Lyft manage/dictate/control the locations of the drivers?
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If Lyft is about 10% cheaper than Uber why do people use Uber?
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Can Uber drivers enter private and gated communities?
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Can you count on getting a uber or lyft driver at 5am?
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Can I bring a bicycle in the cab?
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I use my wife's vehicle for Uber, will she personally liable for any accident while I'm ubering?
We live in San Francisco. I been using wife's car (registered and approved on my Uber driver account) at Uber …
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Can I book a Lyft ride a few hours ahead...?
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What about for 7 people, I only see Uber for 6?
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What are waiting time charges? How much is it and when do they apply?
When does the clock tick for waiting time? Is it when the drivers are waiting for me to come out …
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Aren't Uber cancellation fees supposed to be flat $10 or $5?
I was looking over my statement and I have noticed that the cancellation fees are not always $5 like I …
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I need my friend to be picked up first before me. Can Uber do that?
I want to use my Uber account but I want my friend to be picked up first. Then come get …
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How much do I tip my uber or lyft driver?
I know I can add a tip now through the app, but how much is enough? I feel bad sometimes …
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Paying for rideshares in a different country
If I travel to a different country and want to use Uber can I still use my credit card in …
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New UBER APP Features
I see that with the new APP the listing of accepatance and cancellation rates have been eliminated. Any thoughts on …
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Can multiple people share one Uber/Lyft account?
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I Had A Flat Tire With A Passenger- My Car Was Out Of Service - Got No Response Nor Help From Uber - I Called For My Towing Service To Help - State Police Also Called For A TowTruck To Help- No Ubers Would Help- I Called My Wife To Take Passenger And Grandson Home - I Terminated Uber Trip - Wife Took Uber Riides Home- She Came Back And Got Me Forty Minutes Later- I Tipped Out TowTruck Drivers(2) and Went To Where They Ttok My Truck - Paid $216 For My Tow! What Should I Have Done And What Now?
Dear Gurus: I was taking a passenger and her grandson home, about a 26 mile trip, ( to the best …