Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
-
I have been recently deactivated by Uber permanently. Uber refuses to give me an exact explanation. Uber advises that it was for a zero tolerance violation. I was deactivated over a year ago. Uber completed their investigation and it was determined the rider lied. Could have made a second mistake? My customer service rating is 4.88. Do I have any legal recourse since Uber refuse an exact explanation? Please Advise
I have been recently deactivated by Uber permanently. Uber refuses to give me an exact explanation. Uber advises that it …
-
Is it true that Uber turns off surge pricing during emergencies, disasters, and storms?
I was talking to my uber driver and I asked him why he wouldn't go out during big snowstorms. (This …
-
Room for luggage?
My wife and I plan to travel with several pieces of luggage enroute to our cruise terminal. I anticipate 4 …
-
Is Uber always cheaper than a taxi cab?
-
We will have luggage with us. How do we know if the ride can accommodate?
-
non emergency medical vehicle driving jobs in NYC
I still drive for Uber, Juno and Lyft, but recently I signed up for Agape non emergency medical vehicle driving …
-
Driving in other cities. (Can I drive in another state or city to pick up passengers?)
Are there any ride share apps that allow me to use them in other locations while traveling? I want a …
-
If a drive is not driving the car in the app when he picks you up are your protected under Lyft insurance etc?
We took two Lyfts today and both times drivers showed up in cars that were not the ones registered with …
-
What percent of riders rate/review Uber drivers? How often and frequent?
As a rider, it feels like it should be over 90% as both the app and email receipt ask you …
-
Can Another Driver Follow You?
I have been the only Uber driver in my town for around 9 months. I just found out that a …
-
Fixed Fare within a certain area
I used to get a bunch of emails from Lyft and Uber offering 10 rides at a discounted price. Also …
-
Where is the Lyft pickup at O'Hare airport? I tried to schedule a ride in ad ...
Where is the Lyft pickup at O'Hare airport? I tried to schedule a ride in advance and I was told …
-
My son and his daughter are in Wenatchee WA. Gift card for Lyft or Uber? Whi ...
My son and his daughter are in Wenatchee WA. Gift card for Lyft or Uber? Which is easiest to use …
-
I heard I shouldn't type my destination until I am in the car, so the drivers...
I heard I shouldn't type my destination until I am in the car, so the drivers cannot cancel or not …
-
Lyft is paying passengers $550 to give up their cars for a month.
Where: Chicago Who: 100 People The Prize: $550 in various transportation credits, $300 in Lyft shared ride credit (for use …
-
How do I request from a landline
please advise how I can book a ride from landline. I am registed with lyft. also can I register payment …
-
Is there Uber in the Bahamas?
I'm traveling to the Bahamas and I want to know if Uber operates there. Thanks!
-
I need a taxi from BNA airport to 2511 Elm Hill Pike
-
Can I use Uber or Lyft using my iPad or other tablets?
-
Are Uber and Lyft drivers more dangerous (i.e. less safe) than regular taxicab drivers?