RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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The Uber price didn't change, even after instructing the driver to take a different route. It should have been cheaper as the route I suggested was shorter and quicker.
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San Francisco Salesforce Tower: how to arrange for ridehsare from the Tower?
I have tried internet search, but I cannot find the answer to my question: How do I arrange for a …
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Can Another Driver Follow You?
I have been the only Uber driver in my town for around 9 months. I just found out that a …
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Can Lyft drivers see how much I am tipping?
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Is driving for uber and lyft safe? I keep hearing these horror stories of drivers getting shot because passengers get angry.
In the news I hear about how passengers can steal stuff from drivers, and even hurt them violently. Is this …
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Where do Uber and Lyft pick me up at PHL (Philadelphia International Airport)?
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Can the driver stay with me if I have a medical appt?
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Is it true I cannot sue Uber or Lyft even if my driver gets into a horrible wreck?
What is this I hear about how it is very difficult to sue and hold Uber liable for anything. What …
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Can I use Uber or Lyft using my iPad or other tablets?
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Are Uber and Lyft drivers more dangerous (i.e. less safe) than regular taxicab drivers?
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Infant Car seats
Is it possible when booking an Uber to the airport to make sure they have an infant carseat? Which is …
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I have been recently deactivated by Uber permanently. Uber refuses to give me an exact explanation. Uber advises that it was for a zero tolerance violation. I was deactivated over a year ago. Uber completed their investigation and it was determined the rider lied. Could have made a second mistake? My customer service rating is 4.88. Do I have any legal recourse since Uber refuse an exact explanation? Please Advise
I have been recently deactivated by Uber permanently. Uber refuses to give me an exact explanation. Uber advises that it …
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Why don't Uber drivers need to take tests on local maps?
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Can I bring my luggage on an UberPOOL or Lyft Line?
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Can I bring a friend, an additional passenger, on UberPool? (carpool option)
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Is there Uber in the Bahamas?
I'm traveling to the Bahamas and I want to know if Uber operates there. Thanks!
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Is there Uber pickup in each terminal of Chicago O'Hare Airport?
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Driving in other cities. (Can I drive in another state or city to pick up passengers?)
Are there any ride share apps that allow me to use them in other locations while traveling? I want a …
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What is Surge Pricing?
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Can I get a car with a child seat?