Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Is there any Uber discount for daily traveller?
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What's Lyft's policy on dogs and other pets on an Lyft ride?
Can I bring my pets or dogs on a Lyft?
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Can we request a van from the airport?
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Is it common for Uber drivers to also drive for other rideshare services. What kind of percentage do that?
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Can I drive a Tesla 3 as an Uber?
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How do Uber and Lyft manage/dictate/control the locations of the drivers?
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What happens if no UberEats drivers are available at the time of the order?
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What are waiting time charges? How much is it and when do they apply?
When does the clock tick for waiting time? Is it when the drivers are waiting for me to come out …
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Can Uber drivers enter private and gated communities?
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Can I bring a bicycle in the cab?
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Can I book a Lyft ride a few hours ahead...?
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What about for 7 people, I only see Uber for 6?
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I use my wife's vehicle for Uber, will she personally liable for any accident while I'm ubering?
We live in San Francisco. I been using wife's car (registered and approved on my Uber driver account) at Uber …
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If Lyft is about 10% cheaper than Uber why do people use Uber?
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Can you count on getting a uber or lyft driver at 5am?
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I need my friend to be picked up first before me. Can Uber do that?
I want to use my Uber account but I want my friend to be picked up first. Then come get …
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How much do I tip my uber or lyft driver?
I know I can add a tip now through the app, but how much is enough? I feel bad sometimes …
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Aren't Uber cancellation fees supposed to be flat $10 or $5?
I was looking over my statement and I have noticed that the cancellation fees are not always $5 like I …
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Paying for rideshares in a different country
If I travel to a different country and want to use Uber can I still use my credit card in …
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When is the cheapest time of day to get a Lyft car ride?