RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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I don't understand how the cancellation rate (the percentage) is calculated. Has anyone figured it out?
No, I am not stupid. I tried to do that math but it doesn't work. I know after experimenting that …
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Can I take my pets on UberPool or Lyft Line?
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Driving in other cities. (Can I drive in another state or city to pick up passengers?)
Are there any ride share apps that allow me to use them in other locations while traveling? I want a …
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Where do Uber and Lyft pick me up at PHL (Philadelphia International Airport)?
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Can I take Uber out of state? Is that possible?
Is there a maximum distance or duration? Can drivers do that?
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What size vehicle is Uber XL?
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Planning an airport ride in June. How far out (in advance) can I book a ride?
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Why is the price different on the app and the site? Why do you not receive t ...
Why is the price different on the app and the site? Why do you not receive the latest upfront pricing …
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Are drivers require to talk to passengers if the passenger wants to hold a c ...
Are drivers require to talk to passengers if the passenger wants to hold a conversation?
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Can Uber driver wait and bring you back?
Essentially a round trip.
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Are these fares per person or per car?
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What happens if your Uber breaks down?
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Are there larger vehicles available? I need to arrange travel for 8+ luggag ...
Are there larger vehicles available? I need to arrange travel for 8+ luggage from Galway to Kinsale on September 10th
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Is there any Uber discount for daily traveller?
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What's Lyft's policy on dogs and other pets on an Lyft ride?
Can I bring my pets or dogs on a Lyft?
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How long do the batteries on these scooters from Bird, Lyft, Lime last on a single charge? How far can I travel and for how long?
Planning to use it in Austin to get around all day. How long do those batteries last? Should I be …
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Can we request a van from the airport?
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What are waiting time charges? How much is it and when do they apply?
When does the clock tick for waiting time? Is it when the drivers are waiting for me to come out …
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Is it common for Uber drivers to also drive for other rideshare services. What kind of percentage do that?
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Can I drive a Tesla 3 as an Uber?