RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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firefly advertising?
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New LAX Pick-up/Drop-off policy/location?
New LAX Pick-up/Drop-off policy/location?A curbside cop at LAX said rideshare services were going to be moved outside the Terminal. …
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Women are being sexually assaulted in Ubers and they can't even go to court. What's up with that?
Apparently all Uber passengers sign something when we sign up for Uber that says that we are not allowed to …
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When using Uber or Lyft, will drivers assist passengers with putting and retrieving a walker into the car?
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What is my rating if I am a new Uber driver just starting out?
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Is there a taxi rank outside the Eiffel Tower?
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What is the average trip distance for an Uber or Lyft Ride?
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What is Uber's phone number?
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Is there an extra charge for luggage?
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Picking up an Uber from Fort Lauderdale-Hollywood International Airport (FLL)
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Jump Start
Can someone please help me jumpstart car I don't have any jumping cables
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predicting surge pricing
Is it possible to determine ahead of time what the average surge pricing multiplier will be? For example, coming into …
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A cozy relationship between Uber and AZ governor. The secrets of the self-driving program.
Am I surprised?! Uber bribing the governors to push for their un-proven self-driving program. Arizona’s Republican governor repeatedly encouraged Uber’s …
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What is the background check involve at Uber?
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Rides for 4 people with 8 bags of luggage?
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I requested an UberX but an SUV showed up. Will be charged for an UberXL?
I asked the driver and the guy said I am fine. Not sure what that means. I only had my …
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Can I get an Uber ride for 2 to 3 passengers?
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I left my phone on Lyft! What do I do? Nope, I can't even contact the driver.
How do I report lost items when it's my phone?! I know I am supposed to use the app to …
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How much is insurance if I want to drive an Uber?
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Can the driver handle wheelchair?