Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Does Uber charge a fee for scheduled rides?
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Can Uber drivers see the star ratings I give?
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Ride to and from work
I need a temporary ride to work until my vehicle is repaired. I saw a location near me in Polkton, …
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moving question
i am wondering if uber would allow me to use it for moving from syracuse new york to malone new …
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what if i only have cash? Would I be able to get the same price?
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I need to pick up heavy packages at home depot. Is that a problem?
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Is Uber banned in Denmark? Is Uber available in Denmark or not?
I know they used to be in Copenhagen but they got banned, right?
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My son and his daughter are in Wenatchee WA. Gift card for Lyft or Uber? Whi ...
My son and his daughter are in Wenatchee WA. Gift card for Lyft or Uber? Which is easiest to use …
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Locked out of my lyft driver account unfairly
So I’ve been driving lyft in Honolulu for almost 4 months. I have almost 1500 rides and a driver rating …
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What is the capacity of cars that allow for luggage space? (Uber and Lyft)
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I'm curious, what information do Uber drivers see about potential passengers ...
I'm curious, what information do Uber drivers see about potential passengers before the trip starts?
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How does Lyft detect phone numbers created with the Burner app?
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Do Ubers work at the airport?
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How much does Uber pay for insurance coverage
Hello all, I have a question regarding the public liability insurance of Uber. How much does the company pay per …
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I need to make multiple trips in one night. Can I use the same driver?
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Why did Uber charge me a cancellation fee when the driver cancelled?
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Need to pay with cash
Help! I need a ride but can only pay cash. What company do I contact?
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Time of Day
Would going somewhere early in the day between 8-10 am change the price of an Uber ride?
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Off hours Lyft/Uber availability
I'm concerned that I'm flying into Muskegon airport at 4:30am and there will be no Lyft or Uber operating at …
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What is Uber's "On-Trip Reporting" feature and how does it work?