RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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The End of An Era: The New Uber Bonus Policy
Well, ladies and gentlemen, our happy(?) times with Uber are coming to an end. I'd like to find all those …
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Can I request a female Uber driver? (I'm female and would feel more safe)
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Can I drive for UberEats delivering items but not drive passengers? Is there a way to only deliver?
I am thinking about signing for Uber but I'd like to try out the food deliveries instead of passengers, i.e. …
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How can a passenger reject a driver after you have been paired and the ride accepted?
Say, after they have accepted, I see that it's a driver I've used in the past and didn't like OR …
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How can you know if a lyft or uber driver is available in an area?
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Do you have Uber or Lyft promo codes?
Looking for promo codes for referral bonuses and credits. Where can I get them? I hear there are ones for …
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Can I drive a pickup truck for Uber? I do have an extended cab, i.e. backseats.
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What is Uber's gun policy?
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Can we use Uber or Lyft for moving furniture?
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My Uber driver charged me a wait time... Wait for what?
I took an Uber this morning and noticed on my trip receipt that there was a "wait time" fee added …
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Will I make more money at night or during the day as an Uber driver?
Is it more profitable to drive in the middle of the night, maybe when people are coming home in the …
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Why don't you see more female Uber and Lyft drivers and how would you encourage more women to become one?
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Is there a maximum distance, duration or hours the driver will bring you? (I need to be somewhe ...
Is there a maximum distance the driver will bring you? (I need to be somewhere 2 hours away).
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Who pays the tolls on the return trip on an Uber/Lyft ride?
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Are there larger vehicles available? I need to arrange travel for 8+ luggag ...
Are there larger vehicles available? I need to arrange travel for 8+ luggage from Galway to Kinsale on September 10th
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How many lost items do drivers see? How often?
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Is it true that Lyft drivers can ban passengers?
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Can I smoke in an Uber?
Just like the title says. Can I smoke cigarettes? What about cigars. Or you know, other stuff. What about vaping?
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Why does Uber not always send the closest driver?
How does Uber match up its riders and drivers? How does Uber's algorithm work in terms of paring up users? …
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Can an Uber driver cancel the ride and kick out a passenger mid ride?