Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Can the driver complete and end the ride if he has no cell phone signal?
My house is in a deadzone and some cell phone carriers have difficult time connecting. I just had a driver …
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Can I use Uber internationally?
I am traveling abroad to a few different countries, can I use my Uber account to get rides?
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What are Long Pickup Fees by Uber? When does it apply?
How much are these long pickup fees? How are they calculated? When does it kick in? Is there something that …
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Are UberBlack vehicles always black?
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Arizona Drivers Licence for Lyft
I am trying to sign up to drive for Lyft but my drivers licence does not expire until 2058. The …
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Can Uber drivers put advertising in their cars? What about rooftop ads like ...
Can Uber drivers put advertising in their cars? What about rooftop ads like taxi do?
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Can I rate other passengers on Lyft Line? I should be able to.
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Can I schedule multiple Uber rides in advance? Say, if I already have a schedule ride for next week, but I want to schedule another for tomorrow.
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What is Uber's gun policy?
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Is This A Conspiracy Or An Unfortunate Nothingburger?
For all the drivers that keep both Uber and Lyft apps open simultaneously, has anyone ever noticed the Uber strip …
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How long do Uber/Taxi drivers have to wait at airport waiting lots and their queues?
Most interested in JFK and LGA, but I'd love to know in general. Very curious.
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Why do all my Uber drivers drive so slow?
I guess it isn't limited to Uber either. Lyft, taxis, limos, ... Don't they want to get to destinations faster …
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Is UberXL for IKEA a viable option? Do drivers mind? Any extra charges for big items?
I don't own a car anymore, but I really would like to pick up something at IKEA. It is a …
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There was a pile of dog poo in the back of my Uber this weekend. We didn't realize until we got out, and the driver charged us for it???
Was in Nashville with my gal pals and we took an Uber home from the bar. The whole car ride …
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What kind of Uber or Lyft should you ask for if you luggage?
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Can I drive a minivan (family van) for Uber? I drive a Honda Odyssey.
I heard vans are not allowed? https://www.uber.com/drive/boston/vehicle-requirements/
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Lyft subscription service - Do drivers know you have it? Are they paid the same?
If you purchase the Lyft subscription do the drivers know you have it and are they paid the same as …
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Why isn't Juno dominating?
I've been looking into the driver and rider friendly policy of Juno in New York, and I see many features …
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Is Uber Eats worth it for restaurants while paying 30% commissions?
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How much is the Cleaning Fees of Uber? Do they charge differently by the clean up required?
Does it matter how much damage I do?