RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Uber's New Driver App
What do Uber drivers think of new app? I cant seem to find acceptance or cancellation percentages.
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What is the emergency contact for Uber?
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Do you have to have a car seat when you take Uber or Lyft?
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Is it true that some small cars (i.e. "subcompact") can be denied by Lyft despite them being four-doors and meeting all requirements?
There are vehicle requirements, I get it that, but I am now hearing that with Lyft, you can be denied …
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Does Uber check and verify driver's profile photos? Can't they make it up?
There's no way for Uber to know, right? Can't they just upload a picture of anyone?
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How do I request more than one Uber vehicle at a time?
Is this really not possible? Uber tells people if your party is larger than 6, we should order multiple vehicles, …
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What is UberEVENTS? How can I pay for my guests? How does it work?
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What are Uber Safety Tools and how do I access them?
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Weeping Passenger
I was taking a women (20 - 24) to an interview. Since it was late in the afternoon. I asked …
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What is real-time ridesharing? Is that different from regular ridesharing?
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Will self-driving cars take away public transportation?
Is this a possibility, or something that might happen in the future (near or far)?
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Fare from MCO to Disney?
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Are the prices posted per person?
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What do I do when a Lyft Line passenger asks to change the destination?
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We're stuck in the sky when you get home to her family and tomorrow can anyb ...
We're stuck in the sky when you get home to her family and tomorrow can anybody help this is an …
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Can an Uber rider be deactivated if the rating becomes too low?
So the drivers can be deactivated when the rate falls below a threshold (around 4.6, I hear), but what about …
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Can you drive for Uber Eats without driving for UberX and other Uber services? What about vice versa?
Is signing up for UberX the same for signing up on UberEats? What if I want to only do one …
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Uber's max driving limits and driving and operating caps? Can't I just work around it by using multiple apps, Uber, Lyft and Juno?
I did notice they bulit this mechanis in the app, but I realized that it doesn't count the time I …
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Can I drive Uber with someone else (like my husband or friend) in my car?
Can someone else ride with me while driving for Uber? Are there any rules against it? I would love to …
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what is roughly the split of rides between Uber Pool, Uber X and Uber Black?
Hi I would like to understand on average how number of rides is split between the core Uber services