RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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How do I cancel an Uber ride? When do cancellation fees apply? (Rider's Perspective)
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Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that …
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What exact car models are allowed for Uber? What vehicles are eligible?
I am in the market for a new car, but I want to make sure it'll be eligible for Uber. …
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If I schedule a Uber ride in advance, do they confirm before a car shows up? Will a car still show upeven if my phone isn't on?
If I schedule a ride in advance on Uber, will it still come even if my phone or app is …
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Is it true that some small cars (i.e. "subcompact") can be denied by Lyft despite them being four-doors and meeting all requirements?
There are vehicle requirements, I get it that, but I am now hearing that with Lyft, you can be denied …
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Shouldn't cities cancel medallion systems if they are allowing Uber and Lyft to operate?
They should be refunding those ridiculously priced medallions if they are going to let Uber and Lyft operate in their …
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Uber's New Driver App
What do Uber drivers think of new app? I cant seem to find acceptance or cancellation percentages.
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Do you have to have a car seat when you take Uber or Lyft?
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What are Uber Safety Tools and how do I access them?
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Can you drive for Uber Eats without driving for UberX and other Uber services? What about vice versa?
Is signing up for UberX the same for signing up on UberEats? What if I want to only do one …
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How do I request more than one Uber vehicle at a time?
Is this really not possible? Uber tells people if your party is larger than 6, we should order multiple vehicles, …
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Weeping Passenger
I was taking a women (20 - 24) to an interview. Since it was late in the afternoon. I asked …
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What is UberEVENTS? How can I pay for my guests? How does it work?
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Has anyone come up with Uber for Hookers and Prostitutes?
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What do you think of Uber's new CEO Dara Khosrowshahi?
He seems to be better than the last one, but I am curious what everyone thinks about how Uber's new …
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Can an Uber rider be deactivated if the rating becomes too low?
So the drivers can be deactivated when the rate falls below a threshold (around 4.6, I hear), but what about …
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Personal protection for riders and drivers. Do you have suggestions on what to carry?
I am a new driver, and I wanted to boost my security marginally. I know we are not allowed to …
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Will self-driving cars take away public transportation?
Is this a possibility, or something that might happen in the future (near or far)?
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Does the pay of Uber fluctuate with gas prices?
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what is roughly the split of rides between Uber Pool, Uber X and Uber Black?
Hi I would like to understand on average how number of rides is split between the core Uber services