RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Why does Uber not always send the closest driver?
How does Uber match up its riders and drivers? How does Uber's algorithm work in terms of paring up users? …
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Can an Uber driver cancel the ride and kick out a passenger mid ride?
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Getting around in Gainesville
My nephew from Japan will be visiting UF Gainesville in October. He‘s staying at an extended stay hotel about 4.5 …
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Are taxi and Uber drivers legally responsible for what happens in the backseat of a car?
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Is Uber permitted / allowed to pick up at my airport?
This is a popular question. Can my Uber or Lyft pick me up at my local airport?
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How would a Autonomous Uber handle ambulances? Would it pull over automatically?
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Can you select the gender of the operator?
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How much are these GPS-enabled dockless rental bikes? Are they cheaper than UberX?
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As a driver, can I use an alias, a different name, instead of the real name? For safety.
This would most likely be after the background check with Uber, of course. Uber would be aware of what my …
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Can I change Uber destination after the ride started? During the trip?
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Lyft Passenger Going to LAX Is Left in Random Parking Lot After Driver Realizes He’ll Only Make $6
Some sees an asshole driver. Some sees an unsustainable business model "Lyft driver abandons pilot in parking lot after learning …
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Do drivers have to enforce seat belt use to the passengers?
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Can the driver complete and end the ride if he has no cell phone signal?
My house is in a deadzone and some cell phone carriers have difficult time connecting. I just had a driver …
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What are Long Pickup Fees by Uber? When does it apply?
How much are these long pickup fees? How are they calculated? When does it kick in? Is there something that …
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Are UberBlack vehicles always black?
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Can I use Uber internationally?
I am traveling abroad to a few different countries, can I use my Uber account to get rides?
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Can Uber drivers put advertising in their cars? What about rooftop ads like ...
Can Uber drivers put advertising in their cars? What about rooftop ads like taxi do?
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Arizona Drivers Licence for Lyft
I am trying to sign up to drive for Lyft but my drivers licence does not expire until 2058. The …
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Can I rate other passengers on Lyft Line? I should be able to.
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Can I schedule multiple Uber rides in advance? Say, if I already have a schedule ride for next week, but I want to schedule another for tomorrow.