RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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What is the difference between Uber's Booking Fee and Service Fee?
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How far have you driven on a ride
What’s the farthest you’ve driven on a ride?
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Eating lunch with driver
My boyfriend took a driver out to lunch. Also she waited for him when he had an hours long appointment. …
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Uber/Lyft Driver livestreams all his passengers, exposing secrets and mocking women's bodies
This is actually quite interesting. This driver would "secretly" (apparently there was a small consent sign in the car) livestream …
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Shipping luggage only? Can Uber deliver things for me?
<added by admin - Does Uber provide courier or delivery service?>
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What is real-time ridesharing? Is that different from regular ridesharing?
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What is Uber's Safe Rides Fee? What is the big fuss about?
I don't ever remember getting charged this fee, but everyone talks about it like it's a big deal. What gives?
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Can I take my dog with me as an Uber driver, in the car, if she was enclosed in the back area of my van and not able to see the passengers?
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How much do Uber drivers work? How many hours do they drive?
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Is there a minimum distance for Uber or Lyft? If so, what is it?
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How do I cancel an Uber ride? When do cancellation fees apply? (Rider's Perspective)
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What does TNC stand for Uber and Lyft?
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What is the emergency contact for Uber?
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How are Long Pickup Premiums (aka Long Pickup Fees) calculated?
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Uber regulars are forgetting how to use taxis.
Think about it, riders have become lazy and accustomed to every little detail being streamlined on the Uber app that …
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What exact car models are allowed for Uber? What vehicles are eligible?
I am in the market for a new car, but I want to make sure it'll be eligible for Uber. …
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I Am Not A Driver But RATHER A Seller
To all of Ride Guru's friends, how are you doing? I'm thinking of writing a story about a man who …
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Does Uber check and verify driver's profile photos? Can't they make it up?
There's no way for Uber to know, right? Can't they just upload a picture of anyone?
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Shouldn't cities cancel medallion systems if they are allowing Uber and Lyft to operate?
They should be refunding those ridiculously priced medallions if they are going to let Uber and Lyft operate in their …
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Is it true that some small cars (i.e. "subcompact") can be denied by Lyft despite them being four-doors and meeting all requirements?
There are vehicle requirements, I get it that, but I am now hearing that with Lyft, you can be denied …