RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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Why Does Uber Lump In All Cancellations In The Cancellation Rate?
I took a trip request from Uber yesterday at Princeton University (a lot of different buildings.) I show up at …
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Can I bring along my dog as a driver?
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Why can a rider rate me who has never entered my car?
I have made a mistake by letting somebody walk to my car, and swiped to pick up before he entered …
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Port of Miami to Disney Springs Hotel
I want to know if either Uber or Lyft can pick up my party of four at Port of Miami …
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Does Uber require drivers to speak English?
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Real. Or Not?
Our car wash wants to offer special prices to Uber drivers. How can we verify that they are real Uber …
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What is the most misunderstood thing about Uber?
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Lyft says absolutely "no weapons", but isn't that a bit vague? Can I bring a Swiss Army Knife?
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What are vehicle requirements for Uber?
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Scheduling in advance for the intellectually disabled
My uncle is intellectually disabled. He struggles with reading and smart phones. We are trying to figure out a way …
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Can a driver pick me up from Laidley? Drop me off in Toowoomba please
Can you please pick me up from Laidley? And drop me off in Toowoomba please. ? It's an emergency really …
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Need a ride
Hi, I’m confused on how to find a ride from Portland Me airport to Wakefield NH. I will be coming …
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Can yous please pick me up from Laidley to Toowoomba?
Hello how are you ? I'm in need your help with picking me up from Laidley and dropping me off …
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How many riders and passengers can be on a UberPool?
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Can Uber drivers refuse drunken or unruly passengers?
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How do I contact the Uber driver or Uber about a lost item?
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When will I be able to use Bitcoin (or other form of crypto/virtual currency) on an Uber?
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Cancellation fees after 2 minutes? I thought we had 5 minutes to cancel?
I thought we had 5 minutes to cancel. It's always been. I saw a charge yesterday for cancelling, and when …
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Thoughts on Recording Passengers?
A few months ago ABC News interviewed LegalRideshare's Bryant Greening about the case where the driver was livestreaming his passengers. …
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Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's to...
Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's too far, rider is …