Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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What does TNC stand for Uber and Lyft?
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What are Uber Beacons? Does it help me identify my driver?
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Will I be charged for the distance traveled by the driver to come pick me up?
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What will ultimately kill Uber?
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Two questions that came up in a FB group.
Are passengers ever deactivated for low ratings and if passengers never tip do drivers have a way of knowing this …
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If I am getting a ride back and fourth everyday with rideshare can I get a d ...
If I am getting a ride back and fourth everyday with rideshare can I get a discount
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Need a ride for 2 people and a dog 67216
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Can Uber drivers refuse drunken or unruly passengers?
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What do I do when I am involved in an accident or collision?
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Why Does Uber Lump In All Cancellations In The Cancellation Rate?
I took a trip request from Uber yesterday at Princeton University (a lot of different buildings.) I show up at …
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Is there a dress code for Uber and Lyft drivers? What have you seen them wear?
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Ubers and Lyfts at Houston Airport IAH? Pickup policies.
George Bush Intercontinental Airport
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How does Surge Pricing or Prime Time work on UberPool or Lyft Line? (The carpooling options)
How do surges apply when there are multiple passengers? What if another party came from a busy location which incurred …
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Why can a rider rate me who has never entered my car?
I have made a mistake by letting somebody walk to my car, and swiped to pick up before he entered …
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Real. Or Not?
Our car wash wants to offer special prices to Uber drivers. How can we verify that they are real Uber …
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Can I bring along my dog as a driver?
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I have a friend currently in London and I am in the US. She needs to go from ...
I have a friend currently in London and I am in the US. She needs to go from South London …
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What is the most misunderstood thing about Uber?
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What are vehicle requirements for Uber?
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How do I contact the Uber driver or Uber about a lost item?