RIDEGURU
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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What are the payment methods?
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Is there a dress code for Uber and Lyft drivers? What have you seen them wear?
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What do I do when I am involved in an accident or collision?
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Ubers and Lyfts at Houston Airport IAH? Pickup policies.
George Bush Intercontinental Airport
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How does Surge Pricing or Prime Time work on UberPool or Lyft Line? (The carpooling options)
How do surges apply when there are multiple passengers? What if another party came from a busy location which incurred …
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Lyft says absolutely "no weapons", but isn't that a bit vague? Can I bring a Swiss Army Knife?
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Why Does Uber Lump In All Cancellations In The Cancellation Rate?
I took a trip request from Uber yesterday at Princeton University (a lot of different buildings.) I show up at …
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Advertising
Trying to get in contact with you to advertise my business but no one's calling me back? gogetit.online [email protected]
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Uber app clone?
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Scheduling in advance for the intellectually disabled
My uncle is intellectually disabled. He struggles with reading and smart phones. We are trying to figure out a way …
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What does TNC stand for Uber and Lyft?
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Can I bring along my dog as a driver?
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Why can a rider rate me who has never entered my car?
I have made a mistake by letting somebody walk to my car, and swiped to pick up before he entered …
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Real. Or Not?
Our car wash wants to offer special prices to Uber drivers. How can we verify that they are real Uber …
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What is the most misunderstood thing about Uber?
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Is it easy to get a ride from Amtrak in Montpelier
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What are vehicle requirements for Uber?
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Can Uber drivers refuse drunken or unruly passengers?
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How many riders and passengers can be on a UberPool?
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How do I contact the Uber driver or Uber about a lost item?