Ask a RideGuru

What is the most misunderstood thing about Uber?

Posted by Anonymous 3460 Rider Driver Driver 6 years, 9 months ago   (8 comments)

Real. Or Not?

Posted by rapidcarwashnewlondon 14 6 years, 4 months ago   (6 comments)   1 guru answer

Our car wash wants to offer special prices to Uber drivers.  How can we verify that they are real Uber …

What are vehicle requirements for Uber?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 8 months ago   (9 comments)   1 guru answer

Lyft says absolutely "no weapons", but isn't that a bit vague? Can I bring a Swiss Army Knife?

Posted by JBurd 184 Rider 6 years, 11 months ago   (9 comments)

How many riders and passengers can be on a UberPool?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 7 months ago   (8 comments)   1 guru answer

Cancellation fees after 2 minutes? I thought we had 5 minutes to cancel?

Posted by jknobson77 94 7 years, 5 months ago   (0 comments)   1 guru answer

I thought we had 5 minutes to cancel.  It's always been.  I saw a charge yesterday for cancelling, and when …

Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's to...

Posted by Frank 16 Rider 8 years, 8 months ago   (2 comments)   1 guru answer

Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's too far, rider is …

Thoughts on Recording Passengers?

Posted by Jaredhoffa 211 Rider Guru 6 years, 7 months ago   (5 comments)

A few months ago ABC News interviewed LegalRideshare's Bryant Greening about the case where the driver was livestreaming his passengers. …

How do I contact the Uber driver or Uber about a lost item?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 3 months ago   (11 comments)   1 guru answer

Does Uber require drivers to speak English?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 7 months ago   (4 comments)   1 guru answer

Can Uber drivers refuse drunken or unruly passengers?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 5 months ago   (2 comments)   1 guru answer

Scheduling in advance for the intellectually disabled

Posted by heatherfeather520 9 Rider 4 years, 5 months ago   (4 comments)

My uncle is intellectually disabled. He struggles with reading and smart phones. We are trying to figure out a way …

I need a ride on Friday evening March 7th from Carson City NV to Reno NV

Posted by Mitch Driver 5 months, 1 week ago   (0 comments)

Leaving Tulsa for Los Angeles, hoping for a rider to be a rideshare recipient

Posted by hollywuddproductionsdrrodlong 5 months, 1 week ago   (0 comments)

Do restaurants have the right to cancel UberEats orders for whatever reason? Say when they ran out of food or face a bad driver who stole food before?

Posted by SSandler75 85 6 years, 3 months ago   (4 comments)

I'd love to hear from someone who's on the side of the restaurant.

Can Uber/Lyft drivers put bumper stickers on their vehicles? Maybe political ones?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 4 months ago   (6 comments)   1 guru answer

How do female Uber drivers stay safe?

Posted by CasPer 330 Rider 7 years, 4 months ago   (5 comments)   1 guru answer

Is it safe for a women to drive for Uber or Lyft? If so, what tips do you have for a new female driver?

Posted by Anonymous 3460 Rider Driver Driver 7 years, 3 months ago   (0 comments)   1 guru answer

How do I request an Uber ride when I am traveling to another country?

Posted by MilanoMinis 168 Rider 7 years, 8 months ago   (1 comment)   1 guru answer

Planning a business trip to San Francisco from NY.  I would love to use Uber there.  ...or does another app …

Japan, Tokyo, UberVan Capacity?

Posted by xjingwenx 15 Rider 7 years, 4 months ago   (5 comments)   1 guru answer

I would like to know whether does the UberVan in Tokyo, Japan will pick up up to 6 riders, together …