RIDEGURU
Have any of your markets changed to the new method of surge? Where you no longer get "surge" rates for the ride, rather a "token" payment of a few dollars regardless of what the passenger is actually charged? How is this "new way" working for you????
The "NEW" Uber Surge Format
Posted 5 years, 7 months ago
Posted In
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Posted By
Wes Kretzer (Wes)
1602
Rider
Driver
Ride Apprentice from Aurora, OH
Weekend Uber Warrior
Weekend Uber Warrior, experience with lighting and lighting fixtures/applications, Southern Gospel Music.
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Comments
Best thing to do is not drive during Surge. Passengers will be left stranded and will complain to Uber. Then they will change back to old surge or pay better bonuses.
Yep, it came to Austin on Tuesday. Haven't been able to login much this week though as my other job is crazy busy. Not looking forward to driving for Uber anymore after this.
Still hasn't hit Nashville yet. Maybe it won't?!
Not a chance, it will hit you soon. Be ready.
In Cleveland – hitting up Lyft tonight. Let’s hope they don’t follow suit.
I was super mad when the new surge system hit Asheville.. but then I drove on Saturday... I think because Asheville is rather small, it might be ok for us. (It’s still aggravating seeing how much more Uber is making tho).
I’m even seeing surges when I wouldn’t think they should be happening, so that’s nice.
I made 350 dollars, on a Saturday, in a town that dies in the winter. So I’m on the fence.. but it may be ok for smaller cities.
The "commission" thing is out the window. No more percentages.
Isn't that kinda illegal when employing independent contractor? I mean, shouldn't we know what kind of work we are about to do and how much we get paid for it?
Can someone explain how this new thing works?
This sounds like some BS
It's been in my market, RI, for awhile now. It is definitely difficult to determine what the surge percentage will be but I find it seems to work ok. If a rider requests a ride during a surge, you will get a miminum, fare amount, say $5. If it's a longer ride they apply a multplier, though I haven't figured out yet how that's calculated. Where it works really well though is after the surge. So let's say yo ugo through an are showing a $10 surge. You get no ride requests and the surge ends...however, on your next ride, you will get $10 added to your fare even if it's just a short trip. Uber actually seems to lose money on this as this $10 is not tacked onto the rider's fare.
WHAT. That seems completely crazy to me.
In one way I appreciate it, but in another way, I am more convinced that Uber is just paying out whatever they want to pay us. That's discouraging to me. As a self-employed person, I would like to know exactly how much I am making and I prefer to know the exact percentage.
Oh, I agree 100%. I've noticed that they really jack up their service fee on longer rides in surge time, so that the percentage that I net of the total rider fair is closer to 55% than the 75% we are supposed to get. Their reply is simply that our service fee fluctuates and it evens out over time. I suppose that could be the case if they have to eat the "surge" dollar amount if you get a ride after the surge is over....