RideGuru Newsroom

Uber has announced this week that they will be partnering with Visa and Barclays to introduce their own credit card. The credit card will give Uber access to a huge amount of valuable customer data – including customer purchases. Uber already tracks information about customers, like where they travel and how much they spend on the app.

Uber is making it very easy to apply for one of their slick-looking credit cards. Users can apply for the card straight from their Uber app starting on November 2^nd. The application will be compiled with all the information Uber already …

The latest buzz is all about how rideshare companies Uber and Lyft are actually adding to traffic congestion. We all thought that ridesharing, especially carpooling, would lead to lesser cars on the road and decrease personal car ownership, but according to a recent study from University of California, Davis, the popular opinion was wrong.

Based on surveys conducted in seven major American cities, more than half of Uber and Lyft rides in metropolitan areas would not have been taken if the companies did not exist. In other words, 49% to 61% of rides would have been made on foot, bike, …

Can Uber restore its reputation to become a company that women want to work for?

It has been 8 months since former Uber engineer Susan Fowler wrote a blog post that showed how Uber’s culture was tolerant of sexism. This blog post started a revolution with Uber, and since then the company has been in the headlines for a number of scandals.

Details about Uber’s company culture started to be released, such as how much alcohol use was encouraged during company events, sexism in multiple cases, and the type of control the former CEO Travis Kalanick held over all of …

1. How to find your rating

Uber now makes it very easy for passengers to know their rating at any time. In the past, users had to make a request to view their rating, and it would take weeks to get back.

Now, you can find your rating straight through your Uber app. Simply open the app, click on the menu, and under your name you see a number 1-5. There is a star next to the number to indicate your rating.

For advice on how to improve your passenger rating, check out these helpful tips.

2. Split fare fees

What many …

If you have used a ridesharing service before, you probably have encountered at least one issue during your ride. Here are some of the most common questions passengers ask during and after taking their Uber or Lyft ride, as well as steps you can take to get your issues resolved.

1. You left an item in the rideshare vehicle.

If you leave an item, such as your phone, wallet, or headphones in the car, you can easily get your items back. Keep in mind, it will cost you (at least if you leave it in an Uber), so try to remember …