RideGuru Newsroom

Have you ever looked at your rideshare receipt and seen something called "wait fee"? If you're confused about what this charge means, we are here to tell you. Uber and Lyft charge you a fee if you show up late to your vehicle and make the driver wait for you to arrive. 

This fee was introduced in the past year to benefit drivers and pay them for the time spent in the car waiting. It makes sense -- if a passenger makes the driver wait, the driver is missing out on the opportunity to complete more rides and make more …

Many people have experienced situations where they feel like they were unjustly charged for a rideshare trip they completed. In some of these cases, the driver may have completed a different route than what the passenger believed to be the shortest or best route to take. Since upfront prices became the norm, this has changed the way people view their ride receipts.

Rideshare companies Uber and Lyft state that their upfront prices are not guaranteed, and may change if the duration of distance of the trip chances. Now, when passengers complete a trip that has a different price than …

Have you ever been in an Uber or Lyft when your phone suddenly died? Have no fear, there should be no issue with completing your ride as usual. 

As a passenger, if you have already requested the ride through your app and were matched with a driver, your ride should arrive and be all set. The driver has the GPS and tracking information on his/her phone and you will still be charged accordingly after the trip is complete. Make sure if this happens, you are in the pickup location that you entered your in the Uber or Lyft app. …

Lyft released a report addressing their economic impact for 2017 – and the results may surprise you! The rideshare company claims that they completed 375.5 million rides for the year at a 130% growth from the previous year.

Additionally, the report stated how Lyft impacted personal car ownership trends. According to Lyft, almost 250,000 passengers dropped their personal vehicles due to the availability of rideshare services. Further, 50% of users used their cars less because they chose to use Lyft instead.

On the topic of self-driving cars, 83% of passengers surveyed by Lyft stated they would try a self-driving vehicle …

The rideshare industry was introduced as an initial solution to fix traffic congestion in major metropolitan areas by reducing personal car ownership and therefore decreasing the number of cars on the road. While this knowledge about ridesharing has been a widespread belief since companies like Uber and Lyft first became popular, a recent ground-breaking research study states otherwise.

The study completed by researchers at UC Davis illustrates that the majority of ridesharing users (91%) have not made changes to whether or not they own a vehicle. Further, the research concludes that 49%-61% of ridesharing trips would not have been made …