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Viewing posts for the category Rider Community

Uber to Require Some Passengers to Take Mask Selfies

Posted by: RideGuru Team in Driver Community , Rider Community , Rideshare Knowledge 3 years, 8 months ago


Uber Mask SelfiePhoto Credit: CNN.com

Recently, Uber drivers have been voicing their concerns over the amount of passengers who refuse to wear masks while inside their vehicles. Furthermore, while Uber technically states that a rider must wear a mask at all times within a rideshare vehicle, they have done little to enforce this rule. This, unfortunately, leaves drivers in an uncomfortable position when they encounter a rider who refuses to wear a mask. Uber drivers either have to risk their safety and let the passenger ride without a mask or try to enforce Uber’s mask wearing rule, often at their own expense. …

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Uber’s New ExpressMatch at Select Airports

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 3 years, 8 months ago


In an effort to reduce wait times and overcrowded curbs at airports, Uber has rolled out a new program called ExpressMatch. According to Uber ExpressMatch improves ride safety, efficiency, and consistency by combining the best parts of their Prematch and PIN technology. Uber claims that through ExpressMatch, rider wait time at airports will be cut down to almost zero.


How does ExpressMatch Work?

Uber has dug through a lot of their data and has created an algorithm that can anticipate rider demand and number of requests at various airports in advance. With this knowledge they are able to send drivers …

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Will Uber and Lyft Really Pull Out of California this Week?

Posted by: RideGuru Team in Driver Community , Rider Community 3 years, 8 months ago

Uber Lyft California

Uber and Lyft are threatening to halt their ridesharing service in California after a judge rejected the companies’ effort to delay an order that forces the companies to classify drivers as employees. The popular ridesharing companies were given 10 days to reclassify their drivers in California as employees which according to Uber and Lyft is near impossible. The deadline to reclassify is now only 3 days away, August 20th, and Uber and Lyft have said that if they are forced to stick with this deadline that they will need to “go dark” in California for some time. 

Uber and Lyft …

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Every Uber Eats Fee You May Encounter

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 3 years, 9 months ago

Uber Eats Fees

Nothing is more frustrating than ordering that pizza you have been craving all day, only to find out the cost is going to be twice as much as you anticipated due to last minute fees. While we wish there was a way to avoid the extra fees on Uber Eats, they are there for a reason and are not going anywhere anytime soon. However, we have outlined every fee you may encounter so you know what to expect before getting your hopes up at that sweet philly cheesesteak deal you are about to score.

There are three main fees associated …

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Lyft is now leveraging their rideshare drivers to advance self-driving car technology

Posted by: RideGuru Team in Driver Community , Rider Community 3 years, 10 months ago

Lyft AV Technology

In a blog post published today, Lyft announced that they plan to start using their rideshare platform’s drivers to help accelerate autonomous vehicle technology. While AV tech has come a long way, self-driving cars are still making deadly mistakes when faced with unplanned scenarios. If autonomous vehicles are to become mainstream then they need to be able to make real-time assessments of every scenario possible. 

Lyft is now equipping a subset of cars on their driver network with low-cost camera sensors to capture how human drivers react to numerous different situations on a daily basis. This will allow Lyft to …

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