RideGuru Newsroom

Recently Phoenix imposed a new fee for all Uber and Lyft rides to and from the Phoenix Sky Harbor International Airport. The council voted 7-2 for the fees to be placed on all rideshare services to and from the airport. Due to a technicality, there was a revote in December, which upheld the original vote’s decision of 7-2 in favor of imposing the fee. The two months between the original vote and the revote saw Uber and Lyft putting in a great deal of effort to lobby the city council to rethink their vote. Lyft even threatened to stop offering …

Tipping can be a divisive topic to begin with, and everyone has a different answer. Tipping on food deliveries is an even more fraught topic because no one seems to have the answer. Do you even tip on a food delivery? Yes. The answer is yes! Always tip.

Depending on how you order and where you’re ordering from will help to determine the amount you should tip. If you’re in a restaurant 20% is standard tipping. Delivery tips don’t need to be that high, but they’re not much lower. A tip of 10% is a good place to start. You …

Ever since Assembly Bill 5 was passed in California, rideshare companies have been making changes left and right. Uber and Lyft, will do anything possible to avoid having to classify their drivers as employees and thus change the entire structure of their company. This includes spending tens of millions campaigning against AB5 or even pulling out of select markets.

Apart from their extensive campaigning Uber has already made the following changes to their app in an effort to avoid AB5.

1. Surge pricing is now prominently displayed for both drivers and riders.
2. Drivers are not allowed to reject trips without penalty. …

Using a dashboard camera is definitely not a fad anymore, but a worldwide trend. Dash cameras are extremely useful to modern Rideshare (Uber & Lyft) drivers, coming with a wide variety of benefits. Buying a dashcam is definitely a smart thing to do for driver as well as passenger safety! However, first things first, before purchasing one of these devices, it is imperative to discover if dashboard cameras are legal in your state or region.

Even though dashboard cameras are legal in most states, there are still two important aspects to consider when talking about dash cam legality in USA. …

Sadly, account hacking is becoming more and more common in this virtual world we live in. Here at RideGuru we are constantly seeing threads on our forum about potential Uber scams, hacks, and phishing attempts. As with any account you hold, there are certain steps you can take to help prevent your information from being compromised. Follow the tips below to help keep your Uber account secure.

What is a phishing attempt?

Phishing is the phrase used for "an attempt to trick an individual into giving up account information". Phishing attempts are usually made through an unsolicited email or SMS …