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Viewing posts for the category Rider Community

Uber Drivers Want To Thank Riders For Tips

Posted by: Felicia Dodge in Driver Community , Rider Community , Rideshare Knowledge 4 years, 7 months ago

Tipping Uber

In the United States, tipping is seen as "mandatory or highly suggested" at restaurants, bars, and within taxis. However, this is not the case with ridesharing. Since Uber and Lyft originally made a strong stance against tipping, many riders still feel they can get away without tipping their driver. While not many riders may tip their drivers, all drivers can agree that tipping is flattering; tipping makes a difference!

We’ve been hearing a lot of buzz from rideshare drivers. They want the ability to thank their riders who tip them because it is an act of kindness and generosity. It …

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New Fee for Uber and Lyft Passengers Headed to Charleston’s Airport

Posted by: Felicia Dodge in Rider Community , Rideshare Knowledge 4 years, 8 months ago

A new fee has been activated for Uber and Lyft passengers going to the Charleston Airport as of Tuesday, October 1, 2019. A $3.25 fee for rides going to the airport was approved by the Aviation Authority Board.

The Charleston Airport does not have the infrastructure to handle the amount of rideshare traffic they are receiving. With the airport being over capacity, they need a way to pay for changes to the system, which is why the fee is now in place. In 2015, Uber and Lyft were made to charge a pick up fee from the Charleston Airport, but …

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How to Book an Ola Cab without Internet

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 8 months ago

Order Ola without internet

Have you ever needed a ride but had no access to the internet to order a car? This can be a scary feeling, causing you to believe that you may be trapped! Luckily, Ola, has a way for users to use their service even when they do not have internet service. The process is fairly simply, just follow the below steps!

1. Open your Ola app on your phone. Even without internet, your Ola app will automatically detect your location.

2. Select the car category that you would like to book.

3. Tap Ride Now to confirm your booking. Upon …

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How to Order Lyft Through Amazon Fire or Alexa

Posted by: Felicia Dodge in Rider Community , Rideshare Knowledge 4 years, 8 months ago

Order Lyft with Alexa

Did you know you can order a Lyft through your Amazon Fire Tablet or by using Alexa? Well, you can. 

Amazon Fire Tablets can do a lot of things, including order your next Lyft ride. If your tablet is a 2013 or newer model, you’ll be good to go, just follow these directions. First, through the Amazon Appstore, download the Lyft app. If you already have a Lyft account, just log in. If you are new to Lyft, create an account. Then, enter your cell phone number, and you’ll receive a text with a code to verify it’s really …

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Can I Pay Cash For My Ola Ride?

Posted by: Bekah Wheeler in Rider Community , Rideshare Knowledge 4 years, 8 months ago

Ola Cash

Ola is a great way to get around, but what makes it even better is the multiple ways to pay. Not only can you pay with cash you can also use Ola Money, Ola Money Postpaid, and your credit or debit card.

Paying with cash couldn’t be easier. When you are booking your next ride, choose the Pick a Payment option. All you need to do is select Cash, and you’re good to go. You can see how much the fare will be before you ride if you want to see whether you have enough cash on hand or …

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