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Viewing posts for the category Rider Community

What’s Happening With Uber in London?

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 8 months ago

When Uber’s license to operate in London expired two years ago, as their renewal was denied by London’s TFL based on a lack of safety and governance compliance. While Uber was recently granted a provisional license in London for the next two months, the company was a bit disappointed as they were hoping to have a five year contract like the last time.

The long term license was denied because TFL wanted Uber to bring their operation standards higher to protect the safety of passengers, drivers’ rights, and the environment. Uber must ensure passenger safety by checking drivers’ documentation, having …

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Save Money While Traveling with Your Service Animal

Posted by: Felicia Dodge in Rider Community , Rideshare Knowledge 4 years, 8 months ago

Service animals are a necessary part of people’s lives. Uber understands service animals are a must for some individuals, which is why they try to make it as easy and convenient to take Uber as possible with a service animal. Under certain situations, there are fees that are accompanied by this, but Uber will refund certain fees under certain conditions when a person is traveling with a service animal.

UberPool trips are a great way to save money by sharing a ride with other passengers. If you decide to take an UberPool with your service animal, it’s important to book …

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How to Change your Phone Number in your Uber Account

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 8 months ago

We get a number of frequently asked questions on our forum but one that has been popping up more than usual lately is "How do I change my phone number in my Uber app?". Since your Uber app is directly tied to your phone number, one would assume that this may be a tricky adjustment but in fact it is quite simple. Follow the steps below to tie your Uber account to a different phone number!

1. Tap on the three lines on the top left side of your Uber app to pull up the menu.

2. Select "Settings …

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Confessions from a Veteran Taxi Driver (Part 2)

Posted by: Sergio Avedian in Driver Community , Rider Community 4 years, 8 months ago

In Part II, you'll read about what Patrick’s views are regarding Uber & Lyft, how he feels about rideshare drivers and what he thinks the future holds for him as a Cabbie and the rideshare industry in general. For Part 1 of this story click here.

Making Ends Meet

The cost of living is very high here. Some people work 2 or 3 jobs just to survive. You could earn enough money driving a cab to pay your rent or your mortgage, clothe and feed yourself well, afford regular dental care and basic medical care. You could take a …

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The 10 U.S. Airports with the Highest Uber Pick-up Surcharge

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 9 months ago

Uber Fees Orlando Airport

Taxi and rideshare pick up fees at airports are nothing new but some airports have taken these "fees" to the next level. Instead of a small $1- $2 fee, some airports have set up mandatory fees that are as much as a short Uber ride!

Take a look at the 10 most expensive airports for ordering your Uber ride below and how much extra it will cost you!

1. Orlando International Airport (MCO) - $5.80

2. Seattle-Tacoma International Airport (SEA-TAC) - $5

3. Chicago O'Hare International Airport (ORD) - $5

4. Chicago Midway International Airport (MDW) - $5

5. Detroit …

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