AsStibelDude

Ride Apprentice

668 Driver

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Posts by AsStibelDude

Comments by AsStibelDude

  • I still haven't even gotten my beacon . the light up thingie.


  • What?  So we can’t see the how far the pickup is AND we can’t see where the rider is going?  They really don’t care about our schedules, do they?


  • Yes, I have had this happen to me before where the base fee (of which Uber takes 100% of) has changed on me.  At first I thought the rate went up from 2.00 to 2.10 and I assumed it was a change that was simply not announced. I called BS but since this is Uber, I just let it go and kept driving.

    Then I realized that the rate went down to 2.00 again...or did it?  I saw it in my earnings reports that most rides were 2.10 but some were still showing up as 2.00.  I too wrote Uber but never heard back.

    Later, the rate was officially updated to 2.10 (this is Boston btw).  I heard another driver tell me that Uber rolls out features and new pricing in phases so it must have been where I actually performed the pickups.  I have yet to see a pattern but I decided to not give it too much thought.


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     6 years ago in  New UBER APP Features

    You have to go look inside the website. https://partners.uber.com/login/


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     6 years ago in  New UBER APP Features

    Just had my answer featured above. See link and screentho.  It's only on the website.


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     6 years ago in  Acceptance rates in new app?

    I justed posted this elsewhere, but since this is the same question, I will re-post.

    It looks like you can no longer see the acceptance rates and cancellations in the new Uber mobile app.  To see the those Uber acceptance rate and cancellations, you have to log into the web dashboard, it will display the metrics there. (https://partners.uber.com/login/)

    This brings up a question whether Uber actually cares about these metrics anymore.  They obviously track it (as you can see it in web), but the fact that they have hidden it from app makes me think they don't care anymore.

    There was a court dealing on this where Uber cannot deactivate the drivers for low acceptance rates.  We are independent contractors and do not have to take rides we do not want to.


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     6 years ago in  New UBER APP Features

    Wait, I got it. To see the Uber acceptance rate and cancellations, you have to log into the web dashboard, it will display the metrics there. (https://partners.uber.com/login/)

    This brings up a question whether Uber actually cares about these metrics anymore.  They obviously track it (as you can see it in web), but the fact that they have hidden it from app makes me think they don't care anymore.

    There was a court dealing on this where Uber cannot deactivate the drivers for low acceptance rates.  We are independent contractors and do not have to take rides we do not want to.


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     6 years ago in  New UBER APP Features

    I can't find it either.  I just looked everywhere.  It's a pretty important metric, so I am sure it's somehwere...right?

    Don't care enough to open a case with Uber though.


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     6 years ago in  Lyft with Express worth it?

    I feel it's another way Uber/Lyft is trying to confuse us in order to make more money.

    I did this in Boston a few years back.  Remember the pressure of accepting 90% of requests in order to qualify.  Imagine getting pings for 20~30 minutes away, and you are FORCED to accept them.

    Also, when I did it, you needed certain number of prime time hour driving, which adds to the stress.  I believe the program is still very much the same.

    Having your own car is well worth it though.  It was nice having a much newer car and being able to use it for personal use.


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     6 years ago in  What do you all think of the new Uber logo?

    I did notice that.  Well, anything is better than the previous logo which was like a weird, "C"?


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     6 years ago in  Uber Express Pool, What do drivers think? I hate it!

    I hear you about UberExpress Pool  Holy cow, it's crazy awful.  First of all, it's super dangerous and the hassel is insane.  even more insane than Ubereats, which is saying a lot.

    I drive in Boston, and I received an ExpressPool request at Mass Ave and Boylston (in fact more than once), which is one of the most crowded and jammed intersections of all time. I had to wait for students from Berkeley and Northeastern at that intersection, but it was virtually impossible for me to hold my ground.  I ended up having to pull off and pull into another road, because there was NO WAY I could have stayed at the spot the app specified.

    Convenient location?  Sure, it's a nice central spot for these college students and I can see why the app would suggest that but, but it wasn't realistic at all.  The pax understood and didn't care, except for the trouble of connecting over the phone, but I had a suspicion that I drove more than they had to walk.  Follow me?  I might as well have driven to their apartment.

    I appreciate Uber trying, but I feel as though it isn't ready for prime time (hehe).  They have to work out these kinks.  I am sort of surprised it's already been released all over.


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     6 years ago in  Uber Ratings Repair

    I don't have an Android.  Can you tell me more about the app.  


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     6 years ago in  What do you think of the new Uber driver app?

    Oh, ok.  I am in Boston, and mine hasn't been updated yet either.  Wha...


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     6 years ago in  silver cabs

    Hey silver cabs!  I am an Uber driver all the way on the other side of the planet. (Boston, US) We keep hearing about Melbourne in the news with so many entrants to the market. How are things looking over there?


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     6 years ago in  Would you drive for Eaze and deliver Marijuana?

    I would, but it isn't avaialable here.   Where are they anyways?


  • I of course strive to get 100% 5-stars, but I also try to look at it from a user's perspective where they should be critical if the ride doesn't perfectly go smoothly.  If all drivers got 5-stars for all rides, then there won't be anything to differentiate the good drivers from the crappy drivers. As a person who prides in providing good service, I'd like to make sure my rating is higher than others.

    I can argue about the current inflated star ratings all day.  I am in the camp of having riders be more critical of their ratings and don't be shy about giving away 3 and 4 stars to be honest.

    Now, that's all idealism.  We won't solve that today.  At the current state what would be fair for a less than 5-stars?  Besides the blatant things like the driver being racist or smoking or something?

    What I think deserves non 5-star ratings?

    - Taking wrong turns, missing highway exits, because I wasn't paying attention?

    - Getting into an accident while being at fault.  Causing delay for the customer.

    What I don't think deserves non 5-star ratings?

    - Things that were outside of the driver's control.

    - Accidents that wasn't the driver's fault.

    - Unease or uncomfortable something, say weather, that is outside of driver's control.

    - Things around customer preference that could have been fixed only if the user spoke up.  (e.g. please close windows, the radio is too loud, the A/C is too cold, i prefer to sleep)


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     6 years ago in  What is the biggest myth about being a Uber/Lyft driver?

    We have a myth?!!  I'd love to hear one.


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     6 years ago in  Request cleaning fee without knowing how did it

    do yu mean Uber thinks you filed a claim for cleaning fee even though you didn't?

    Maybe the customer said something.  Some good customer who felt bad for throwing up on your seats.


  • Ha! I was gonna say. I thought you were saying that those "drunk" guys were actually masterminds and this whole thing was a plan to get prostitutes.  If the guys requested a rider immediately, it would have pinged you, as you were probably the closest driver!

    I usually turn off my phone for a few minutes after I cancel any ride. Super awkward when I get matched up with the same pax.  Learned that the hard way.


  • You never told us about the drunk guys and what happened to them.  I kept thinking they would circle back into the story. LOL.