Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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How many riders and passengers can be on a UberPool?
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Thoughts on Recording Passengers?
A few months ago ABC News interviewed LegalRideshare's Bryant Greening about the case where the driver was livestreaming his passengers. …
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Do restaurants have the right to cancel UberEats orders for whatever reason? Say when they ran out of food or face a bad driver who stole food before?
I'd love to hear from someone who's on the side of the restaurant.
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Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's to...
Hello,As an Uber / Lyft driver, how do I cancel a trip once I realize it's too far, rider is …
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Cancellation fees after 2 minutes? I thought we had 5 minutes to cancel?
I thought we had 5 minutes to cancel. It's always been. I saw a charge yesterday for cancelling, and when …
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Can Uber/Lyft drivers put bumper stickers on their vehicles? Maybe political ones?
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How do female Uber drivers stay safe?
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What will happen if a scooter (think Lime, Uber Bird or Lyft) runs out of charge while the user is driving it?
I also cannot sleep thinking about what happens when it dies mid trip.
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Is it safe for a women to drive for Uber or Lyft? If so, what tips do you have for a new female driver?
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How much should a cleaning fee be for a mess of this nature?
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Can i drive uber with out of state plates as long as car is insured under my ...
Can i drive uber with out of state plates as long as car is insured under my name.
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Does Uber require drivers to speak English?
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Japan, Tokyo, UberVan Capacity?
I would like to know whether does the UberVan in Tokyo, Japan will pick up up to 6 riders, together …
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How do I request an Uber ride when I am traveling to another country?
Planning a business trip to San Francisco from NY. I would love to use Uber there. ...or does another app …
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When will I be able to use Bitcoin (or other form of crypto/virtual currency) on an Uber?
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What Uber services can I pay using cash?
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How do I recognize my driver? Any tips?
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What is a polite way to ask an Uber or Lyft driver to stop talking? I do not always want a conversation.
Look, I am a nice person and I know my manners. However, I am not always up for conversing, especially …
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What are the pickup policies at Los Angeles International Airport (LAX)?
Do I just request a ride after I get off the plane?
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How do Uber Pool and Lyft Line handle tolls? Who pays for the tolls when there are multiple parties?
Can't sleep at night thinking about this. No, not yet to try. Highway, tunnels, and airport departure fees. How would …