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Can Uber and Lyft drivers recover from a one-star review?

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NathanGM
9
 Posted 2 weeks, 1 day ago

Comments

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    jamiecarola
    7
     1 week ago

    Why are drivers so obsessed with their ratings. From my understanding about 98% of people just give 5 stars. I'm not a driver but these threads always confuse me - chill out people!

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      AsStibelDude
      625 Driver
       1 week ago

      Driving an Uber is all mental. We drive people day in and day out. Staring at the ratings is one way we can keep track of our lives. 

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    BrianTheScrewDriver
    437 Driver Driver
     2 weeks ago

    Yes, of course. Just keep driving 500 more times and it will fall off your record. 

    That's how many Uber tallies.  Your rating is an average of your last 500 trips. You think I am making fun but that isn't that many in grand scheme of things.

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    AstonDE
    96 Rider Driver
     2 weeks ago

    It's more or less a meritocracy......to recover you'll have to do ALOT of rides for the one star to fall off.

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    RacRay79
    140 Driver
     2 weeks ago

    All drivers get 1-star reviews from time to time.  I basically get all 5s except occasional 1s from angry people. I still average 4.8+ so it really doesn't matter.  Those bad reviews just come with the job.

    It's all about the average. Keep up a 4.6 and you are fine.  That means you can get 1-star like every 50 rides.

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    DDominico69
    166 Driver
     1 week ago

    Uber was supposed to have released this feature years ago.  The closest they came to was an ability to split a payment and share a ride.

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    ErasDrivingCo
    97 Driver
     2 weeks ago

    1 STAR ratings haunts most drivers, and my last one scarred me emotionally. 

    See, I try very hard to be a good host and a driver, and when I get 1 star, I never understand why I deserve such a rating. 

    It makes me insecure and paranoid. How did I make them uncomfortable?  Did I go too fast?  Did I not stop long enough at a stop sign? Did I smell that day? You never really get over it.