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Can Uber and Lyft drivers recover from a one-star review?

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NathanGM
12
 Posted 4 months, 2 weeks ago

Comments

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    AstonDE
    97 Rider Driver
     4 months ago

    It's more or less a meritocracy......to recover you'll have to do ALOT of rides for the one star to fall off.

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      JHLong01
      27
       3 months ago

      Uber only looks at the prior 500 rides, so if you do 500 rides, it'll fall off.  ...but as long as you are a courteous driver, a one-star rating will average out to nothing way before that.

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      ShadyPeteMD
      178 Driver
       3 months ago

      If you want it to completely fall off, sure. but it really shouldn't have a huge impact for those who do lots of rides. For those who do hundreds of rides a month, the average barely moves upon a one-star hit.

      It used to devastate me and ruin my week, but recently, I have learned to not care. Phew.

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    BrianTheScrewDriver
    442 Driver Driver
     4 months ago

    Yes, of course. Just keep driving 500 more times and it will fall off your record. 

    That's how many Uber tallies.  Your rating is an average of your last 500 trips. You think I am making fun but that isn't that many in grand scheme of things.

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    jamiecarola
    7
     4 months ago

    Why are drivers so obsessed with their ratings. From my understanding about 98% of people just give 5 stars. I'm not a driver but these threads always confuse me - chill out people!

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      AsStibelDude
      654 Driver
       4 months ago

      Driving an Uber is all mental. We drive people day in and day out. Staring at the ratings is one way we can keep track of our lives. 

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    RacRay79
    140 Driver
     4 months ago

    All drivers get 1-star reviews from time to time.  I basically get all 5s except occasional 1s from angry people. I still average 4.8+ so it really doesn't matter.  Those bad reviews just come with the job.

    It's all about the average. Keep up a 4.6 and you are fine.  That means you can get 1-star like every 50 rides.

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    ShadyPeteMD
    178 Driver
     3 months ago

    Everyone gets a one-star review from time to time.

    In my opinion, one-star reviews can never be trustworthy. It's usually left by someone angry, overreacting or just want to get free rides. Grumpy people who just want to rant or spite people.

    When I am on Amazon, I only check 3-star ratings.  Those are the people who can weigh the good and bad and leave useful comments. The same is true with Uber ratings.

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    DDominico69
    177 Driver
     4 months ago

    Uber was supposed to have released this feature years ago.  The closest they came to was an ability to split a payment and share a ride.

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    ErasDrivingCo
    132 Driver
     4 months ago

    1 STAR ratings haunts most drivers, and my last one scarred me emotionally. 

    See, I try very hard to be a good host and a driver, and when I get 1 star, I never understand why I deserve such a rating. 

    It makes me insecure and paranoid. How did I make them uncomfortable?  Did I go too fast?  Did I not stop long enough at a stop sign? Did I smell that day? You never really get over it.