Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Another Fish in the Sea, but taken.
Have learned a lot since the start.
Still wish to remain anonymous
Attention: Rideshare companies
If you expect us to take risks during the next few days of the hurricane,
We epxect to see surge/PT compensation.
This will not be like when it snowed and
you charged the rider extra, but
it was not payed forward to the driver.
I expect to stay dry, clean, and safe, unless there is motivation.
RIDEGURU
Comments
I second this.
The surge has a finicky behavior where it doesn't kick in when overall volume of riders and drivers is low. Even when there are disproportionate number of riders are asking for rides with only a few drivers, if there aren't that many people out, the surge doesn't kick in.
So I noticed this during bad weathers Like during a snowstorm, where riders need to get aroud but the drivers aren't out. I tried venturing out but despite the fact that there were plenty of riders asking for rides, at least relative to how many drivers were out, I never saw a surge.
Come on. Do a public service, and kick in a surge. These people are happy to pay extra to be able to get around during a storm.
See, PR and the impression this leaves on people will matter.
Uber got into trouble for this multiple times where the surge kicked in during emergency situations, and people got dinged with 10x. I can't remember the vents, but it was the sign that their system was working; people were asking and there weren't enough drivers out.
It's just bad press.
There won't be any special compensations for driving during a hurricane, and I'd question if there would even be any sort of surge considering how strict states are in dealing with price gouging during emergencies. You won't be allowed to drive during the storm, and curfews, etc will probably be in place after if the are you're in takes catastrophic damage.
Do yourself a favor... stay off the streets and evacuate if ordered by local authorities. After the storm, stay off teh streets until the area is safe from downed power lines, etc.
(Yeah, I live in Seattle now, but I weathered Hugo when I lived in South Carolina, Andrew, Frances, Charley, Ivan, Jeanne and Irma if Florida, and Iwa and Iniki in Hawaii)
Great advice. These people who refuse to evacuate or drive around during these storms do nothing but put 1st responders in danger. When they dont evacuate who has to save their ass? When they are told not to drive and do so anyway who has to save their ass? That would be wrong in my opinion to surge the areas because of a storm. It would be nice if Uber would put up a few extra dollars for drivers or the riders give decent tip (i know, doubtful on both) but dont think its right to charge riders extra. As a driver you choose to be on the roads you are not forced to drive during bad weather. Listen to redANT stay off roads and evacuate if authorties tell you to. For the people in the areas of the storm, stay safe and best of luck.
Stay safe you guys down there. Be smart. Don't risk your lives for a few bucks.
All I can say is on a very dangerous day to drive because of the ICE, I asked two different people what they paid and compared it to what I got. One paid over $17 and I made 4 and change. Another I had to trek to was charged $25; my take was @ $6. There were only a few drivers on the road that day. Tons of wrecks. Literally driving on ICE on %70 or more of the roads. Can't remember if there were any surges or not. If there were, there were not many.
I wont go out in hazardous conditions unless there are surges, and the riders will be asked what they paid.... There will not be any driving 17 minutes away for a pickup with out motivation. Not talking about a little rain, but more about torrential downpours and high winds.
Of course, if the roads are hazardous enough for curfews and evacuation... no one should be out. If there is an emergency... then call 911.
As a driver, be smart and don't bite off more than…
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All I can say is on a very dangerous day to drive because of the ICE, I asked two different people what they paid and compared it to what I got. One paid over $17 and I made 4 and change. Another I had to trek to was charged $25; my take was @ $6. There were only a few drivers on the road that day. Tons of wrecks. Literally driving on ICE on %70 or more of the roads. Can't remember if there were any surges or not. If there were, there were not many.
I wont go out in hazardous conditions unless there are surges, and the riders will be asked what they paid.... There will not be any driving 17 minutes away for a pickup with out motivation. Not talking about a little rain, but more about torrential downpours and high winds.
Of course, if the roads are hazardous enough for curfews and evacuation... no one should be out. If there is an emergency... then call 911.
As a driver, be smart and don't bite off more than you can chew.
As a passenger, If you need to get somehwere badly and the weather terrible, and there are only a few drivers up to the task, then they deserve more. How much? Maybe NOT 10X the ammount. But maybe 2 -4? Depending? Maybe a $10-20 surge? It is not price gouging,
Also, In my case, the rideshares billed the riders more, but did not pay it forward. Call it gouging or not.
Please understand, I have a very strong work ethic and detest gouging. This is not water, or toilet paper, insulin, or generators... it is a service under harsh conditions.
Best not to go out anyway. No money is worth getting you and your passengers hurt, or your car wrecked. If you cannot do it safely with good equipment and some good driving skills, then stay home... PLEASE.
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I just asked a similar question to the guru, but you seem to know the answer. Seeing your question, is it true that Uber turns off surge for during times like hurricanes?
I guess we shall see. I will be checking both the rider and driver apps. If they do charge the riders a surge, but do not pass it down to the rider... then.. well, that is just deplorable. I am hoping they will not. Based on what the other guys said, I plan on staying home. We are only supposed to get a lot of rain and some high winds.
Your a idiot if your willing to risk your life and a bigger idiot if you think your passenger cares about your safety
Well, if people need a ride, they need a ride. I think you are to assume they know the risk and have important places to get to. (e.g. go help your grandma who's at the hospital who just lost power!) The point here is that there are people in need and we can help them out.
As for the drivers, hey, if ther's 10x surge, I would go out there. Ha!