RideGuru Newsroom

Were you charged a Lyft cleaning fee (also called a “damage fee”) at the end of your ride? Lyft drivers have the ability to claim that a rider left a mess in their car and as a result charge you with a cleaning fee to help compensate them for their lost time.

Lyft damage fees range between $25 and $250 and there are 3 levels of severity that you can be charged with.

$250: This is the maximum amount a driver can request. Typically this amount is charge if you are responsible for any major bodily fluid messes inside your …

Lyft is known as a popular on-demand ride service, you request a ride when you need a ride. However, our gurus have been asked many times if it is possible to set up a round trip ride instead. While there is no formal round trip option on Lyft we do have an easy solution for booking a “round trip” ride. See the steps below.

As a side note, we only recommend following the below steps if your stop is going to be very brief as you will be expected to pay wait time while your driver waits to take you …

Utilizing Uber or Lyft to get to the airport has become very commonplace, however, many travelers fear that these services are not reliable enough to get them to their flight on time. Luckily, ordering Uber or Lyft rides in advance for airport pickups is simple, just follow these steps.

Uber

1. Open your Uber app and click on the “car and clock icon” to the right of the destination field.
2. On the next screen select your desired pickup date and time then tap “continue”.
3. Follow the prompt and enter in your destination address.
4. Click “Schedule” to schedule your Uber ride!

For …

Ordering an Uber to get around is now a no brainer, but ordering an Uber with little kids in tow is another story. Too often we are asked if children need to be in a car seat when in an Uber or Lyft (our answer is ALWAYS YES!) as it is never a simple procedure to deal with installing and unstalling (let alone carrying) car seats. While Uber and Lyft both have services that now include car seats in the car and other rideshare companies have designed their entire fleet to be family friendly, you still may find yourself …

Looking to order a Lyft ride for a family member or friend? It is surprisingly easy to do so and Lyft even states that they welcome their riders to use their own accounts to request rides for someone else!

Follow these guidelines when requesting a Lyft ride for a relative or friend.

1. Open your Lyft app and enter your friend's pickup address in the app or move the pin to their location. This can be in another city or state.

2. Tap "add destination" and enter in the drop off address of your rider.

3. Choose the type of …