RideGuru Newsroom

Working in the rideshare space and as an avid Disney fan, I have long been curious about the Disney and Lyft Minnie Van partnership. Aside from the fact that the vehicles are really cute all decked out in Minnie Mouse colors and polka dots, I loved the idea of an easy to use, comfortable, transport option around Disney that caters to those with young kids.

During a recent family trip to Disney world we found ourselves needing to get back to our hotel room at the Animal Kingdom Lodge resort after dining at the Polynesian's Ohana restaurant. Of course, as …

Lyft has recently made a big effort to include more vehicles that will cater to those with limited mobility. Ordering and accessible car through Lyft is surprisingly easy, riders simply need to turn on the "Access Mode" in their settings. Here is how you can turn on Access Mode.

1. Tap the menu icon in the top left corner of your Lyft app.
2. Scroll down and tap 'Settings'.
3. Find 'Wheelchair access' in the menu.
4. Slide the toggle to the right so it's green, see below.

5. You have now enabled "Access Mode" ! To find a ride, …

Have you had a bad experience with an Uber or Lyft driver? Unfortunately, not all drivers are as wonderful as can be and reporting these drivers is an important way to keep drivers accountable and keep the Uber and Lyft platforms aware of what is going on within their company. 

There are a variety of reasons you would need to report an Uber or Lyft driver: an accident, poor driving, rude, or any number of reasons. It is also possible to report an accident as a third party if you are witness to something that happens. Most incidents will be …

Uber Quiet Mode is one of a few new features that Uber rolled out on that Uber Black and Uber SUV platforms yesterday. These new features are designed to let riders specify preferences for their trip before they even get inside the car. The most popular new feature is “Quiet Mode” which lets users choose between “quiet preferred” or “happy to chat” for each ride within the app.

“Uber Black and Uber Black SUV riders told us they wanted high-quality service and premium comfort,” Uber wrote in a blog post. “That’s why we’ve improved features and requirements to meet …

Is your Uber sign-in not working? This is a common occurrence amongst Uber users and most often the culprit is simply a mis-remembered password. If you think this may be the case, try resetting your password through Uber. If you are sure that your password is correct, please contact Uber through this form as they may need to re-confirm your identity.

If you are able to sign into your account but you still cannot request a ride it may be because of one of the following reasons:

• You have an outstanding payment.
• Your payment method was declined on a …