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RideGuru Newsroom

Viewing posts for the category Rider Community

How to Buy and Redeem Lyft Gift Cards

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 5 years ago

Did you know that Lyft has gift cards available for purchase? You can purchase them directly through the Lyft website, and you can use a debit card, credit card, or PayPal account to make things easy! To purchase the gift card, you will need to have a Lyft account and gift cards purchased through the Lyft website are solely digital. You can purchase gift cards on Lyft.com in amounts up to $250. If you want to give a physical gift card, you can find those through Amazon however, they can be purchased in amounts up to $50. You can also …

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Can I bring my Dog in an Uber?

Posted by: Bekah Wheeler in Rider Community , Rideshare Knowledge 5 years ago

Want to take your dog along for your Uber ride? You may be in luck depending on your driver. Uber, let's the decision on whether or not a driver allows animals in their car rest with the driver. As Uber drivers are independent contractors driving their own cars, they are allowed to decline a rider who is traveling with a pet such as a cat or a dog. The best practice for getting ordering an Uber when you are with your dog is to immediately call the driver after you have requested your ride and explain that you have your …

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How to Use Uber Business Vouchers 2020

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 5 years ago

Uber has become a huge part of life - and for good reason. Uber makes life easier for people everywhere. One of the great things about the company is they are always innovating and finding new ways to help people through their days. Uber has recently released a voucher system as a new method for paying for an Uber ride, well really, having someone else pay for your Uber ride! When you have a voucher given to you, you can use it to cover all or part of your Uber ride cost. 

Uber vouchers are provided by businesses and given …

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Uber and Lyft Toll Fees 2020

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 5 years ago

For rideshares like Uber and Lyft, the highway, airport, bridge, and tunnel tolls that you incur on your trip will be automatically added to your bill at the end of your ride. The toll amount charged is based on the electronic toll collection system price, such as FasTrak, TollTag, Good to Go! Pass, or E-ZPass. Please click here for a complete list of US tolls. You can also choose to calculate the cost of your ride on RideGuru’s Fare Calculator which will also include the price of any tolls that you may incur on your journey.

Some exceptions to the …

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Uber to Deactivate Riders with Low Ratings

Posted by: RideGuru Team in Rider Community 5 years ago

Recently, Uber announced a big change to their rider/driver rating system. Uber has always maintained that they will deactivate drivers with low ratings but now they have announced that they will also ban riders with low collective ratings from their platform. Uber has always tried to offer the best service to their customers, the riders, and as a result made the rating system a one way street - only giving out consequences to their drivers. However, drivers don’t want bad riders either and have long fought for riders with low ratings to be deactivated from the app.

Drivers have been …

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