Join the RideGuru community, ask locals your travel related inquires, and find the answers to all your rideshare questions.
Sadly, account hacking is becoming more and more common in this virtual world we live in. Here at RideGuru we are constantly seeing threads on our forum about potential Uber scams, hacks, and phishing attempts. As with any account you hold, there are certain steps you can take to help prevent your information from being compromised. Follow the tips below to help keep your Uber account secure.
Phishing is the phrase used for "an attempt to trick an individual into giving up account information". Phishing attempts are usually made through an unsolicited email or SMS message that contains a fake link or attachment. When you click on the link the hackers will receive personal information from your account. It is important to understand how this works so you can stay alert to possible Phishing attempts. Uber states that "Uber employees will never contact you via email or phone requesting your account's information such as password or email". So if you ever get a message asking for this information, you can be sure it is a scam. In these situations, do not click on any links or respond with any information!
1. Use a unique password that you don't use on other accounts
2. Make sure your password contains at least 10 characters, lowercase and uppercase letters, numbers and at least one symbol
3. Only provide your login info to URLs that have the following: https://www.uber.com
4. Make sure your computer has the most recent upgrades and anti-virus software