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RideGuru Newsroom

The 4 Most Common Issues with the Uber App

Posted by: RideGuru Team in Rideshare Knowledge 2 years, 4 months ago

How to resolve issues with the Uber app

Uber has come a long way from it’s early days as a simple app to hail a black car! Now, you can order most anything through the Uber platform and, for the most part, Uber has made their service pretty user friendly. However, we still see a few common issues that users seem have with the Uber app and service. Here are the 4 most popular problems and corresponding solutions that our team answers weekly through our support inbox.

 

1. I can’t log into my Uber account


Most often we find that when a user is having trouble logging into …

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Uber's Privacy Settings: Everything You Need to Know!

Posted by: RideGuru Team in Rider Community , Rideshare Knowledge 2 years, 5 months ago

Uber Privacy Settings

In recent years, Uber has faced significant scrutiny over privacy breaches and safety concerns, tarnishing its reputation as a reliable and secure transportation service. However, in a surprising turn of events, Uber has taken steps to address these issues head-on by introducing a comprehensive privacy initiative – the Uber Privacy Center. This user-friendly hub is conveniently located within the settings menu of the Uber Rider, Driver, and EATS apps, demonstrating a renewed commitment to user privacy.

The Uber Privacy Center comprises several features aimed at empowering users with greater control over their personal information:

1. Uber’s Privacy Overview: At …

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Grants for Growth: How to get $10,000 from Uber!

Posted by: RideGuru Team in Announcements , Rideshare Knowledge 2 years, 5 months ago

Uber Grants for Growth

In partnership with Visa, Uber has just announced that they will be giving away “Grants for Growth” to merchants in need. This $1 million grant relief program will focus on restaurant recovery and entrepreneurship initiatives during this tough time.

In order to be eligible, Merchants must have been active on the Uber Eats platform since January 1, 2022 and must be located in one of the following cities; Atlanta, Chicago, Los Angeles, DC, Miami, Detroit, the NYC metro/New Jersey area, the San Francisco Bay Area, Philadelphia, and Boston. 

According to Uber, “Grant recipients will be selected through a competitive search …

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How to Redeem an Uber Gift Card

Posted by: RideGuru Team in Rideshare Knowledge 2 years, 6 months ago

Uber Gift Card

Did you receive an Uber or Uber Eats gift card for the holidays this year? Uber gift cards have become increasingly more popular in recent years as corporate holiday gifts, teacher gifts, and even as stocking stuffers. Redeeming and enjoying your Uber gift card is quite simple! Follow the below steps to apply your gift card to your Uber balance.

In the Uber app

  1. Make sure you have the latest version of the Uber app.
  2. Tap the menu icon and select Wallet.
  3. Tap Add Payment Method or Redeem Gift Card.
  4. Then tap Gift Card.
  5. Enter your PIN/gift code (with no …
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What is Uber Crew?

Posted by: RideGuru Team in Driver Community , Rideshare Knowledge 2 years, 6 months ago

Uber Crew

Recently Uber has rolled out a new program designed to give drivers more empowerment and greater representation. The program is called Uber Crew, an innovative initiative that gives Uber drivers the chance to choose a fellow driver or deliverer as a representative to collaborate with Uber on their behalf. Through Uber Crew, Uber wants to change the way they listen to their drivers and delivery people, improving transparency and expanding their feedback options.

Crew Members are chosen Uber drivers who agree to volunteer their time. They are selected by you (the drivers) to represent your state. They are not …

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