Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
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what is roughly the split of rides between Uber Pool, Uber X and Uber Black?
Hi I would like to understand on average how number of rides is split between the core Uber services
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UberPOOL Questions & Answers - Frequently Asked Questions (FAQ)
At RideGuru, we get lots of questions around UberPool. This carpooling service is relatively a new service, and due to …
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How do I avoid surge pricing? Any tips and tricks?
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Insurance troubles
I have been a rideshare driver for exactly a year now. I have 2200 with lyft and 2800 with Uber …
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Can a Uber drive operating and driving in New Jersey (NJ) pick up in NYC or New York State?
I live in Hoboken, and I would like to drive an Uber. I'd love to be able to pick up …
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Can riders request specific drivers?
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Personal protection for riders and drivers. Do you have suggestions on what to carry?
I am a new driver, and I wanted to boost my security marginally. I know we are not allowed to …
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How does Surge Pricing or Prime Time work on UberPool or Lyft Line? (The carpooling options)
How do surges apply when there are multiple passengers? What if another party came from a busy location which incurred …
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Is there a dress code for Uber and Lyft drivers? What have you seen them wear?
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Is there a minimum distance for Uber or Lyft? If so, what is it?
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How safe is Uber? Can you request a woman driver?
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Ubers and Lyfts at Houston Airport IAH? Pickup policies.
George Bush Intercontinental Airport
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Eating lunch with driver
My boyfriend took a driver out to lunch. Also she waited for him when he had an hours long appointment. …
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What is "Rider Fees"? How come no one can tell me what it is?
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What are Uber Safety Tools and how do I access them?
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What are Uber Beacons? Does it help me identify my driver?
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If I am getting a ride back and fourth everyday with rideshare can I get a d ...
If I am getting a ride back and fourth everyday with rideshare can I get a discount
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What happens when the Uber driver goes on a longer or bad route? (say, he misses the exit or intentionally go on a long-hauling?)
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Why Does Uber Lump In All Cancellations In The Cancellation Rate?
I took a trip request from Uber yesterday at Princeton University (a lot of different buildings.) I show up at …
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Two questions that came up in a FB group.
Are passengers ever deactivated for low ratings and if passengers never tip do drivers have a way of knowing this …